ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-15

"Very pleased with the quick delivery and the canopy fit perfectly and looks great. "


Verified
5/5

2015-06-15

"Was easy to find our gazebo replacement, received it quickly and fit perfect!"


Verified
5/5

2015-06-15

"Roof is thicker and heavier than others I have purchased and the cost is only slightly higher. the velcrow is double stitched to prevent tears. "


Verified
3/5

2015-06-15

"Ordered a canopy for two seated swing. It did not fit had to return. Please reimburse our credit card. Thank you!"


Verified
2/5

2015-06-15

"The replacement gazebo cover was very difficult to put on the pre-existing frame.( and yes we measured correctly before ordering) We had to bend some of the frame to make it fit. We expected the cover to be made of canvas, but it is made up of some woven plastic material. So far it is serving it's purpose. I doubt we will ever order another replacement cover when this one is worn out as replacing it was frustrating and exhausting.. "


Verified
5/5

2015-06-15

"quick delivery and product was just what we were looking for, also price was competitive."


Verified
1/5

2015-06-15

"Everything was good except the canvas did not fit. It was ~ 6 inches short and I am sure I picked the right frame. "


Verified
5/5

2015-06-15

"Item shipped extremely fast, even with standard shipping."


Verified
5/5

2015-06-15

"Very prompt delivery! Have not put up new canopy yet but looking forward to the new stronger fabric."


Verified
5/5

2015-06-15

"Wasnt sure at first if it would work .... but very well satisfied .....
"


Verified
2/5

2015-06-15

"My order sat pending for more than a week, I finally had to call . Order was never processed. After speaking to an agent and getting a promise to process with no offer to expedite shipping, I had to wait another week to get the package. Replacement canopy did not fit nicely and I had to make adjustments to frame to get it to fit. For the price I paid I expected more"


Verified
5/5

2015-06-15

"We ordered on Sunday and our item was delivered on Tuesday. We received exactly what we thought we were buying and the quality is good. Thanks"


Verified
4/5

2015-06-15

"Looks good , a little tight. 1corner grommet came out installing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-06-15

"Quality not quite what was expected."


Verified
4/5

2015-06-14

"easy to use site but the canopy doesn't fit even though it is suppose to be the proper one."