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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-14

"Great quality and fast service will buy again"


Verified
5/5

2015-06-14

"I've bought 3 of these so far, I think I could use a discount on the next one, if only for being a good customer."


Verified
5/5

2015-06-14

"We were very pleased with the product, exactly as described."


Verified
5/5

2015-06-14

"Like the tracking system. Glad the product was available and that it fits. Hope it lasts."


Verified
5/5

2015-06-14

"I will use this company again "


Verified
5/5

2015-06-14

"Very high quality and construction. It is better than the original.

EXCELLENT, I am very happy, I have referred a few friends to your web site.
"


Verified
5/5

2015-06-14

"We ordered online. The service was efficient, quick. I ordered from Garden Winds twice. The first time there was a several month delay in shipping and the company sent updates and apologies..The second time I ordered, I received the package very quickly. Good job Garden Winds!"


Verified
5/5

2015-06-14

"Very happy with the product and delivery was great."


Verified
5/5

2015-06-14

"Fast shipping. The canopy fit great. "


Verified
5/5

2015-06-14

"It is a great product. The fit is perfect. The shipping and delivery were quick. We're very satisfied and will definitely order our next pergola cover from GArden Winds."


Verified
4/5

2015-06-14

"It was shipped quickly and I have used it sparingly due to the severe weather e have been having."


Verified
5/5

2015-06-14

"The merchandise was received very quickly. I am somewhat disapointed with the quality of the merchandise. It was less than I expected from the on line picture."


Verified
4/5

2015-06-14

"Quick service - always a plus.
For all the hype of the Riplock fabric, it seemed a bit thin and it was very hard to install.
"

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
3/5

2015-06-14

"Ordered something And received no information on how long it would take. After 5 days of having it being processed I canceled my order. Ordered a different replacement through another company and had that at my house within 1 week."


Verified
4/5

2015-06-14

"It fits a little bit too small and was hard to put on."