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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
2/5

2015-06-10

"The shipment arrived on time as expected ; but when we attempted to place the top "vented " canopy we struggled to make it fit and finally removed it to measure it compared to our previous top and discovered that the new top was 32.5 " x 32.75" and our old top was 34" x 34" which explained why we couldn't make it fit to the frame. We are unable to use this piece at all. We wish to return this part and need instruction as to what to do. We need a top canopy that measures to fit. Please advise---"


Verified
4/5

2015-06-10

"I have not received the order yet. It is back ordered until 6/26 send me the survey again after it has been sent. "


Verified
1/5

2015-06-10

"I have not received this order."


Verified
5/5

2015-06-10

"Very happy with my purchase!"


Verified
5/5

2015-06-09

"Always quality products, awesome service and guarantee!"


Verified
5/5

2015-06-09

"The cushions are way thicker than the original ones that came with the swing. The material is excellent quality! Will recommend to all my friends! Thank you!"


Verified
5/5

2015-06-09

"I'm very happy with ease of web site & ordering, prompt delivery, direction for taking measurements perfect! I received the right size & color; put it on and loving my pretty canopy again! Thank you! Garden Winds!"


Verified
3/5

2015-06-09

"Merchandise was damaged waiting for replacement "


Verified
5/5

2015-06-09

"Order handled in a professional manner."


Verified
5/5

2015-06-09

"had to replace this canopy for the second time in the last three years due to a storm everything fit was easy to install would recommend to anybody"


Verified
2/5

2015-06-09

"Size not quite right, fabric already fading after just a few days. I paid more expecting the right size, shape, and higher quality clothe. Next time I'll just go to Home Depot. Similar quality, much lower price. "


Verified
5/5

2015-06-09

"Got what I ordered in a timely manner and very satisfied.Thank You!!!!"


Verified
1/5

2015-06-09

"I put my order in May 26, 2015. Not available til 6-29-15. Ok no problem. Now I get another email not ready til 8-29-15. Whats the point summer is over. Same thing happened the first time I had to reorder. I cancelled my order this time. Especially at replacing once a year at $159.00. I am getting a better Gazebo cover. Hard shell."


Verified
4/5

2015-06-09

"The canopy was a bit small, but we were able to cut the overhang rods on the gazebo to make it fit
"


Verified
5/5

2015-06-09

"Very Satisfied! We have had the gazebos for about 6 years and this is the second time I have replaced the covers.
Very good customer service, fast shipping, had the cover within 2 days.

"