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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-10

"Thank you I was very happy to find the canopy and the fit was perfect. looks great.. "


Verified
5/5

2015-06-10

"Canopy was better material than the original and fit exactly. The original used Velcro to attach the end and this one uses sewn in pockets tat could be larger or have snaps to secure better. Overall a good replacement."


Verified
5/5

2015-06-10

"I use Garden Winds every time the wind blows my canopy off and they have always been great to work with. The canopies are very good quality and fit perfect every time!

I would recommend them to anyone!
"


Verified
4/5

2015-06-10

"Ordering, delivery and quality of product was very good as expected, however the canopy does not quite fit our tent frame because of the top part- it is too big and so we've had to improvise because we don't want to take it down again after having had to get help to put it on. Otherwise, all is good."


Verified
5/5

2015-06-10

"They have an incredible amount of information on their web page."


Verified
5/5

2015-06-10

"We ordered the wrong canopy at first, had to call to order another one. We had to ship the other one back but instead of waiting for the first one to be returned we ordered a second one. We are waiting for the money to be reimbursed from the first one. The company was very helpful in this process."


Verified
5/5

2015-06-10

"Delivery was great Sadly canopy was too small Return was easy
Would order from you again
"


Verified
5/5

2015-06-10

"Shipping was quick! So happy...I we did good job with finding the appropriate canopy base on where we brought it. We I had to tweak it a bit but over all perfect fit. Thanks Garden Winds if not for you my husband was stead fast on buying a TARP. No way!"

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Verified
5/5

2015-06-10

"Can't believe you guys had the cover I needed. Thanks , "


Verified
3/5

2015-06-10

"I have no experience to tell about. I ordered a top for my swing so I am on hold until end of August. I really think that is a long wait. Would you wait that long for an order?"


Verified
1/5

2015-06-10

"I ordered a replacement canopy and they back ordered it for 3 months! So I went and got a whole new one for 10$ less than they wanted for just the replacement canopy"


Verified
5/5

2015-06-10

"Got it right the first time. And quickly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-10

"Fits perfect after looking for it for 6 years!"


Verified
5/5

2015-06-10

"The pergola top is much better than the original we purchased from Sears. Fits great"


Verified
5/5

2015-06-10

"It was a very pleasant surprise when the replacement canopy slipped on the frame like a glove. There were no complaints or comments from the husband when he was putting the canopy on the frame. Also, the order was filled quickly and absolutely no problems occurred."