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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2015-05-21

"This is my third canopy replacement in two years. I bought two one year( the least expensive ones), one for me and one for my Mom. They both showed signs of major wear after the first year. The fabric was wearing down quite rapidly and one (my Mom"s) started tearing in places so we finally took it down. I hope that this canopy will last longer than a year or two."


Verified
5/5

2015-05-21

"Quick and easy. No problems. Good product."


Verified
5/5

2015-05-21

"I was so happy to find exactly what I was looking for and it was easy to order and was shipped promptly. "


Verified
5/5

2015-05-21

"Easy to order and fast shipping. "


Verified
5/5

2015-05-21

"Persons I talked to were polite and helpful in describing the canopy size, the material of it and it's other details, to make sure it fits the frame I have. It looks like this one is quite different from the other two which ripped badly. I sincerely hope this canopy will last much longer than the previous two. I am looking forward to get more stuff from you."


Verified
5/5

2015-05-21

"Easy on line ordering. Would recommend to others."


Verified
2/5

2015-05-21

"The last rip stop cover I bought (approx. 2 seasons ago) was tearing at the corners right out of the box because it was made too tight for its frame. This (new) one is probably from the same batch / maker. "


Verified
1/5

2015-05-21

"Still waiting for the swing canopy!"


Verified
5/5

2015-05-21

"Easy to order. Site told you when to expect delivery."


Verified
5/5

2015-05-21

"Received as requested. The RipLock is a much durable material."


Verified
5/5

2015-05-21

"The replacement canopy far exceeds my expectations. I am totally satisfied and will definitely order again. Cinnabon color is beautiful, material is outstanding and provides great shade.
"

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Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-05-21

"The canopy fits great. It was easy to put on. The ordering process was easy."


Verified
5/5

2015-05-21

" All my inquiries were replied to promptly. One of the representatives took the time to call me back because I was having problems ordering on-line. Very courteous.
Thank you.
"


d2f
Verified
5/5

2015-05-21

"Good communication, great product. "


Verified
4/5

2015-05-21

"I have no experience as yet have to wait to receive my order than I can write a report thanks"