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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-18

"customer service representative was very helpful, and the replacement canopy that was ordered is just fine. I was also extremely impressed by how quickly I received my order. "


Verified
4/5

2015-05-18

"Style has changed from what I was fitting it for, but I made it work."


Verified
2/5

2015-05-18

"Grommet hole was too small. I replaced the grommet with the one from the old canopy. Then, when I put the canopy on the umbrella frame, it did not tighten very well. The website warned that the canopy was generic. However, I did buy the original umbrella from Lowe's and this is what was offered. I didn't realize the umbrella was too big until I replaced the grommets, so it was too late to return it."


Verified
5/5

2015-05-18

"Well made product. Installation was easy as the specs were exact. Looks great, no sagging. Looking forward to long term satisfaction."


Verified
5/5

2015-05-18

"Thanks, the color is great and it fits perfectly. The delivery was super fast too "


Verified
5/5

2015-05-18

"The replacement canopy looks and fits great. Garden Winds shipped it right away but it took a while to receive as FedEx standard shipping is slower than the USPS."


Verified
5/5

2015-05-18

"order was shipped very promptly. looks to be good quality"


Verified
2/5

2015-05-18

"I'm disappointed that the replacement canopy did not have an air vent or any water drainage holes. Rain water is already pooling up in and destroying my brand new canopy cover. Is it really that much trouble to add 8 grommets?"


Verified
5/5

2015-05-18

"Thank you, it was great doing business with you"


Verified
5/5

2015-05-18

"The replacement canopy fit well and looks good. I'm pleased and recommend this to others."


Verified
5/5

2015-05-18

"Fit perfectly, thank you. "


Verified
5/5

2015-05-18

"Fast and efficient service. Will use this site again. 3rd purchase of Swing canopy."


Verified
5/5

2015-05-18

"The product was as described. It shipped promptly, was well packaged and arrived in good condition. It does exactly what we need. I would certainly buy again. "


Verified
5/5

2015-05-18

"Already did this refer to earlier comments thanks"


Verified
3/5

2015-05-18

"Have not received shipment as of today 5/18/15. Was supposed to be available 5/15/15, so if we receive it this week we'llbe satisfied with shipping time frame. Itwill be a whilebeforewe know if the product holds upbetter."