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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-19

"It was a pleasure doing business with a company without having to jump through hops to place an order. The item arrived in the time period described and actually looks better than the original. We look forward to doing business again in the future."


Verified
5/5

2015-05-19

"Very courteous and worked with us even though it was past the 6 month expiration period. Fast service and delivery. Very pleased. Would order from them again. "


Verified
5/5

2015-05-19

"Shipping was prompt and the fit is excellent. This is the second replacement I've purchased. Comes highly recommended!"


Verified
5/5

2015-05-19

"Easily found what I was looking for on the website, ordering was a breeze and exactly what I ordered showed up at my house on the day it was supposed to.
Can't beat th that
"


Verified
2/5

2015-05-19

"When I ordered the replacement cover there wasn't clear communication about when it would be off back-order or when I would receive it"


Verified
5/5

2015-05-19

"The new RIPLOCK fabric is such an improvement. We would replace the old fabric every season for tears from winds. The only reason I replaced the RIPLOCK this season is because I couldn't find where I stored it for winter,
Order to delivery was very efficient. THANKYOU!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-05-19

"Our first time was a great one we are completely satisfied.
Thank you
"


Verified
5/5

2015-05-19

"I don't know if I am happy or not....it is on back order.
Laura McColl
"


Verified
5/5

2015-05-19

"Received the product 1 day after ordering, was exactly as advertised, fit perfectly and was of a superior quality."


Verified
4/5

2015-05-19

"I loved it, it arrived on time."


Verified
4/5

2015-05-19

"Color and quality are good. The replacement cushion is puffier than it appeared in the picture.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-19

"The canopy fit perfectly and the material is very heavy. The color is perfect."


Verified
5/5

2015-05-19

"Couldn't ask for more ! Excellent quality , exact fit replacement. Shipping was even faster than for what I had paid. Three thousand miles in less than three days. Well satisfied customer. As the "Governator" said, 'I'll be back !'"


Verified
4/5

2015-05-19

"Ordering was easy and I was able to find my correct replacement canopy. Just hoping that it last a couple of seasons because the cost is not cheap."


Verified
5/5

2015-05-19

"i ordered a 10x10 replacement canopy...it arrived here in 2 days...it was perfect...the fabric looks like it will last a few years...we were very pleased with the product and service we received ..we will buy again ...from garden winds...thank you..lillian "