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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-15

"the customer service team gave me all the information that I required in a very courteous manner. My pleasure !!!!!"


Verified
5/5

2015-05-15

"Delivery was super quick. Only just fitted it to my frame and it works perfectly except that the seperate top bit was quite a bit larger than the original, but still managed to adapt. Overall we are very pleased. Thank you."


Verified
5/5

2015-05-15

"Perfect size and easy to install"


Verified
1/5

2015-05-15

"The staff person that took our reservation must have been training or has never been trained. We asked for a non smoking room but was put in one. The room had holes in the curtains and smelled so bad. When we called the desk we were told she would make a notation on our reservation. The bathroom was so small we counldnt close the door without feeling claustrophobic and you couldn't reach the toilet paper because it was behind you, the sink was outside the bath it was new but tiny. There was one wash cloth in our room for 2. They were putting carpet in the hallway so maybe they were working on remodeling. I wouldn't stay there again unless it is. I wouldn't take a shower there but my husband did and said the shower head had good water pressure! "


Verified
5/5

2015-05-15

"Product fits great and is a very durable, well made canopy with reinforced pockets for the poles to fit into. The wide selection of canopy replacements and the ease to find the correct one is what makes Garden Winds the best place to shop."


Verified
5/5

2015-05-15

"1st ordered incorrect tarp. Return label in box, very easy to return for credit. Reordered correct tarp and very happy with it."


Verified
4/5

2015-05-15

" Did not appreciate waiting two months for my product "


Verified
5/5

2015-05-15

"The product was exactly as advertised and arrived when promised. What more could ask."


Verified
5/5

2015-05-15

"I was delighted to find a replacement for my canopy. It is on back order and cannot wait to get it installed."


Verified
4/5

2015-05-15

"this was my first time dealing with this company. The call I made and the order I put in was handled to my satisfaction. But, the length of time they said it would be in my receiving the product I ordered was not satisfactory. I am still waiting to receive my order since ordering it 4/25/15."


Verified
2/5

2015-05-15

"Hi - The service was unbelievably fast - i had the replacement gazebo within 2 days. That was fantastic. However, i do have to say i was a little dissapointed with the quality of the fabric and stitching. As i was putting it on i could tell the stitching wouldn't hold for very long. Also, the model i bought didn't quite fit my gazebo frame and i'm positive i did buy the correct model. It was a bit too loose.

One strong wind and the cover woudl either blow off the frame, or rip.

Sadly i had to return the product.
"


Verified
5/5

2015-05-15

"Excellent and looks very good on the Gazebo."


Verified
5/5

2015-05-15

"I was looking for a replacement canopy for our gazebo and found this place on-line. I ordered one and it came within 7 to 10 days. When we went to put it on it was too small..we were so disappointed. BUT I e-mailed the customer service dept. and gave them measurements of the gazebo and found installation directions for our gazebo on-line and sent a picture from there. I asked them if they could help me figure out which canopy would fit our gazebo and they got right back to me. I have ordered the right one now I hope. And the return process seemed very easy. "


Verified
3/5

2015-05-15

"Ordered a 10 x 12 sub hoping it would fit but it didn't so I returned it and now waiting for refund so I can order the right one that is or was out stock at the time ...tracking no..773508138896...
thank you
Frank Cormier
"


Verified
5/5

2015-05-15

"I love the new RipLock canopy. I wish it was possible to get the side panels as well as the screen panels."