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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-09

"High quality, perfect fit, fast service. "


Verified
5/5

2015-05-09

"The found the item I wanted and got it to me in a timely fashion."


Verified
5/5

2015-05-09

"Very happy with the product and quick shipping. Thank you."


Verified
2/5

2015-05-09

"The 10' by 10' canopy lacked about an inch on one side. It was stretched as far as we could stretch it. Rather than send it back, we cut an inch off the metal poles of the gazebos 2 corners and it fit. Time will tell if it withstands the wind without ripping. It looks like good quality."


Verified
5/5

2015-05-08

"I was sprised that the cover on out frame fit so good. I was also pleased with the quality of th fabric. Your staff new what We had better than I did."


Verified
1/5

2015-05-08

"I feel I was not sent the proper order I have called and they said it was my mistake but I have my original order on my kindle. Now I am going to be charged 10.00 for shipping"

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Verified
4/5

2015-05-08

"not happy with the guarantee time limit, as I purchased the previous canopy replacement in fall of 2013 for summer 2014
midway trough summer it started to rip apart at the pockets, put it up this spring and it is just barely holding, so that is why this current order was placed. Hopefully this one with the RipLock fabric holds up better not spending another $150-160 for a 3rd one. Have to search for something better.
"


Verified
5/5

2015-05-08

"Very nice and I like it thank you
"


Verified
5/5

2015-05-08

"Easy to order and very satisfied with the product"


Verified
5/5

2015-05-08

"Very sastisfied...good service..good quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2015-05-08

"Since the item was out of stock and I have not yet received it and won't until sometime in June I answered the question the only way I could."


Verified
5/5

2015-05-08

"Fast delivery! Exactly what we ordered. "


Verified
3/5

2015-05-08

"Have not received merchandise ordered so have no ability to say whether or not I'm satisfied. Check your records and you'll see that the item was back ordered. "


Verified
4/5

2015-05-08

"I would have liked the replacement canopy to have been thicker. It filters a lot more sun light than the last one I bought. The original and the first replacement I bought blocked a lot more sun. I believe sitting under this canopy is not going to be as cooling as my last ones. I'll just have to wait and see when it gets really warm. One positive thing is that it fits good."


Verified
5/5

2015-05-08

"I was pleasantly surprised as to the quality of the gazebo canopy and promptness of delivery. I will recommend your company highly to anyone looking to replace a canopy. Thank you for your excellent service. "