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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2015-05-06

"I am satisfied by the quick turnaround time and the appearance of the tiles. However, the tiles were extremely difficult to put together. As soon as you have to in place and are trying to hook a third, the original two come apart. "


Verified
5/5

2015-05-06

"This product arrived 2 days later and was exactly what we ordered. Very fast and no hassle. Would recommend."


Verified
5/5

2015-05-06

"THE BEST CUSTOMER SERVICE"


Verified
5/5

2015-05-06

"Perfect fit to my old frame Canopy"


Verified
5/5

2015-05-06

"Website was easily navigated."


Verified
2/5

2015-05-06

"I haven't received this item yet. This item is showing that it is still in processing. I wish someone would look into it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-06

"Quick and easy using the internet
"


Verified
5/5

2015-05-06

"The purchase experience was smooth and prompt.
Thank you.
"


Verified
2/5

2015-05-06

"the quality of the material looks great, however it didn't even come close to fitting the canopy frame. Instead of trying to stuff the unit back in the box (which is all but impossible after the canopy is taken out) and then having to pay for shipping back to the supplier, I went to a local hardware store and bought some Velcro strips to extent the straps that were on the canopy but too short to go around the frame. I am not sure if I would purchase this again, and if had a viable chance to, I would send it back."


Verified
5/5

2015-05-06

"After owning gazebo for 10 years was pleasantly surprised to find the availability of a new cover for it. Ordering was simple and shipping was very quick. Would use Garden winds in the future for certain."


Verified
5/5

2015-05-06

"Product and delivery as promised on website. Canopy needed a little stretching and work to get on but it looks great!"


Verified
5/5

2015-05-06

"quick, fast, and very good service"


Verified
2/5

2015-05-06

"We have had a real difficulty placing the top peice on our canopy. It appears to be too small. We can not secure placement on all four corners. We have never had this issue before and have purchased multiple replacements. I paid more for the rip-lock. "


Verified
4/5

2015-05-06

"The ordering and shipping very easy and prompt.

I like the new material it seams to be stronger and I will see less tears.

The only problem is the sizing very difficult to get on. It doesn't fit as good as the previous canopies i purchased. I felt as though an in each way would make the difference. As a result the canopie is short a couple of inches to fitting perfectly. Thanks
"


Verified
1/5

2015-05-06

"I had to resew several seams that were missed at crucial corner pockets !"