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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
1/5

2015-05-05

"When ordering states Canadian site but infact to return it must be shipped to California! Costly.
The awning itself was perfect. Material was excellent. BUT it was short by one inch and so tight there was no way it would fit short of ripping the material. I had even ensured it was the correct model. So... I had to pay to have item returned and to the US which is costly! I am sorry because it was an awesome looking awning, material, sewing, all of it.
"


Verified
5/5

2015-05-05

"I just got the weather and chance to put up my new cover and it was very easy and looks great. Very nice looking and sure it will last longer than my others did. "


Verified
5/5

2015-05-05

"I'll do it again! Great experience all around. Canopy is wonderful and it fit! our gazebo is 9 years old and it looks brand new"


Verified
5/5

2015-05-05

"I'm very satisfied with the canopy replacement that i order online. Shipping us really past."


Verified
5/5

2015-05-05

"product was quality, arrived on time, and just a good overall experience. Karen."


Verified
5/5

2015-05-05

"I'm very satisfied with the purchase I made. Just perfect fit. Thank you garden winds."


Verified
5/5

2015-05-05

"Order arrived when expected and we were very satisfied with the quality. Would definitely purchase again."


Verified
5/5

2015-05-05

"The replacement canopy was exactly what I needed and wanted; thank you for breathing new life into my deck gazebo!
May I also mention that it is beautiful?! Thanks!
"

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Verified
5/5

2015-05-05

"The item was delivered very quickly and was exactly what I ordered. I would definitely do business with Garden Winds again."


Verified
5/5

2015-05-05

"I was very happy with my purchase. Product was delivered on time. No problem at all!"


Verified
4/5

2015-05-05

"Cover does not fit properly. Poor fit to frame and holds water. I am not very happy. I matched the order to year on my JCP invoice . Maybe your product was boxed wrong. "


Verified
1/5

2015-05-05

"We ordered our canopy the correct size and paid over $200. after we got it up the hole in the center of canopy was to small, would only fit around 3 corners not the 4. so we spent all this money for summer and will not be able to use this again. very dissatisfied and even spoke to someone before we placed the order."


Verified
5/5

2015-05-05

"Our product came to us quickly and was well packaged for shipping and from what I can see the product will be much more durable than the original canopy."


Verified
5/5

2015-05-05

"Ordering was a breeze. Received my order in a timely manner. Have opened pkg and everything was intact. Have not used yet due to weather conditions but will rate and review product when I can."


Verified
3/5

2015-05-05

"The new one came in time, which is good. However, the fabric is not as good as original ones. I had returned it back to Garden Winds"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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