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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-04

"Great design with drain holes.
"

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Verified
5/5

2015-05-04

"The product was shipped and delivered on time and it is exactly what was advertised."


Verified
5/5

2015-05-04

"So glad someone still makes a quality cover for this frame. Awesome."


Verified
1/5

2015-05-04

"This is the third replacement canopy on the frame. The other two fit with no problem but this one DID NOT FIT. I was able to get two opposite corners but could not get the other two corners to stretch far enough to secure. The reason I purchased this exact replacement canopy was to asure a proper fit. Boy was I dissapointed. Not sure what to do next??? Frank White ***-***-**** "


Verified
5/5

2015-05-04

"We received our gazebo cover quickly and the extra grommets were easy to install. . I do wish that the extra grommets would have been silver like the original grommets already installed in the cover instead of the brass."


Verified
5/5

2015-05-04

"Very pleased with the replacement RipLock canopy . It fit perfectly.very nice quality and very satisfied. Will order from Garden winds again. thank you."


Verified
4/5

2015-05-04

"Took a little too long to receive product but overall satisfied with purchase."


Verified
5/5

2015-05-04

"I bought a gazebo top for a gazebo that we purchased from Target several years ago. Unfortunately, it was to small and I had to return. The return was handled efficiently and quickly. I will be definately working with this company in the future! Thanks"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-04

"Prompt service and excellent product. Couldn't have asked for anything more."


Verified
5/5

2015-05-04

"Very tight fit (made us think we ordered wrong size) but once we got it hooked it looks Great. The canopy IS lighter in color than the original and really doesn't match the sides. We are happy that we didn't have to order the whole thing because we barely ever use the sides. Very happy customer!"


Verified
5/5

2015-05-04

"Easy ordering, very good site. Delivery arrived when promised."


Verified
4/5

2015-05-04

"The product was fine it's your feedback survey that told me I qualified for promotions that are not available to Canadians that frustrated me."


Verified
5/5

2015-05-04

"Easy to find correct canopy, easy online experience and fast shipping"


Verified
1/5

2015-05-04

"DO NOT BUY THIS PRODUCT. I bought the swing seat cushion replacement. I was so excited to have found it. It was delivered in time. We installed it and I realized that the padding was very poor. I overlooked that because I really wanted to have my swing back. A squirrel had eaten the padding of most of the seat over the Winter. After 6 days of use my 10 year son went to sit on it and the seat just ripped almost all the way across. I just couldn't believe it. So poorly manufactured. No support whatsoever. I'm extremely disappointed and unsatisfied."


Verified
1/5

2015-05-04

"Hi - I loved the website, but the produce has not been delivered!"