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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-04

"Shipping was so fast. So far very pleased."


Verified
5/5

2015-05-04

"Got my canopy quicker than expected, It fit perfectly and looks awesome. I will definitely order from Garden Winds again."


Verified
5/5

2015-05-04

"Quick delivery and exactly the product I was looking for....thanks!"


Verified
5/5

2015-05-04

"Helpful staff, great product!"


Verified
4/5

2015-05-04

"Stitches on the pockets are coming apart and the Velcro stiches are also coming apart and has only been up for 3 days. "


Verified
5/5

2015-05-04

"Quick delivery and perfect fit! Awesome"


Verified
5/5

2015-05-04

"Product was as advertised and shipped promptly . The price was satisfactory .
"


Verified
4/5

2015-05-03

"This is the 2nd new gazebo top that we have purchased in 2 years. The first one was in 2013. We used for the first time in 2014 for 6 months and took it off for the winter months. When we re-installed it this year on April 17th, we found multiple tears along the pressure points where it secures to the metal frame of the gazebo. We purchased this 2nd gazebo top as a backup in case this one tears further. "

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N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-03

"This is not my first time ordering from GArden Winds and I am very pleased to find a place to find replacement parts for my outdoor canopy and swing! I would recommend them highly! Sincerely, Pat Defosse"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-03

"The canopy is perfect. It was delivered when promised. Great experience!"


Verified
5/5

2015-05-03

"I liked the prompt service. Like many of the reviews, I read. I found that even when I pulled it to get it on, I could not with all my strength get it too cover the last corner, as of now it is still unattached."


Verified
1/5

2015-05-03

"I am very unhappy and disappointed with the product I ordered from your website. I live in Northern British Columbia, Canada and the weather is now warm enough to enjoy the outdoors. My husband and I put the new replacement canopy on our gazebo today, which fit perfectly BUT it has 16 deliberately made holes in the roof !!! 4 on each side of the canopy, that as far as I can see have no logical purpose ! The picture on your website of the canopy I ordered had NO holes in it as did my original canopy. The canopy is useless with the holes as the rain will run through them and onto my table and chairs ! The main reason we have the covered gazebo is so we can enjoy eating meals outdoors even when it is raining and everything stays dry ! It is not feasible for us to send the canopy back to you, there is no way we can fold it back up and ship it back in its original state as the enclosed note says to do, and also your website no longer shows the replacement canopy I purchased from you ( Replacement Canopy for Bay Somerset Gazebo - RipLock 350 (LCM221-RS ) So now I have to pay someone to sew patches over the holes !!! Again I am very unhappy and extremely disappointed !!! "


Verified
5/5

2015-05-03

"I ordered my gazebo cover online and it was here before it was scheduled to be received. I put it in and I believe it is much better than the one that originally came with the gazebo. The fit is perfect! Thank you!"


Verified
5/5

2015-05-03

"have ordered multiple times, all with great service"


Verified
5/5

2015-05-03

"I was very satisfied with the quality of canopy, much better than the original. Unfortunately it about three inches too short for my Martha Stewart frame. I must have a different model of the swing, but it looks exactly like the one on your website. You should receive back tomorrow. If you have a longer version I would be happy to reorder."