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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
1/5

2015-05-03

"I still have not received my canopy"


Verified
5/5

2015-05-03

"Company dealings were good. Canopy arrived with a little delay.
Replacement canopy that I purchased fit perfectly. Gazebo has a new life. Hopefully the extra $ that I spent for the heavy duty rip stop fabric will pay off as well and last for many years. The original got thru 4 seasons. Hoping this will last longer.
"


Verified
4/5

2015-05-03

"I was a little disappointed in the quality of the gromments two of them came apart I am going to replace them other than that the canopy was fine. Walter McCutchen."


Verified
5/5

2015-05-03

"Arrived early then we thought but just in time for the hot weather. Thank you."


Verified
2/5

2015-05-03

"the canopy did not fit the frame properly and I had to hire someone to cut the bar and install it."


Verified
5/5

2015-05-03

"Fits perfectly! We love it!"


Verified
5/5

2015-05-03

"very satisfied. I was very satisfied and and glad the type material has been changed."


Verified
5/5

2015-05-03

"The cover fits perfectly. Customer service is excellent and fast shipping. ????"


Verified
4/5

2015-05-03

"the item took longer to arrive then the target date"


Verified
3/5

2015-05-03

"We have not received the order yet. It is back ordered. We were told we would receive sometime in June. I ordered the swing canopy on April 18, 2015."


Verified
3/5

2015-05-03

"My item in on back order so I really can't answer at this time. It won't be in until the end of June. I'm hoping before that."


Verified
1/5

2015-05-03

"Product was very poor quality and more money for just the screen and cover vs. the entire assembly including the frame when originally purchased a few years ago.... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-05-03

"Quality materials and very quick delivery!"


Verified
5/5

2015-05-03

"product fit well as expected,would order again if needed,like that the riplock type was offered for few bucks more .was delivered on time too.thanks again mark."


Verified
2/5

2015-05-03

"It was the wrong cover and it hasn't been rectified yet."