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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-02

"very happy with purchase and recieved it in good
shape and on time
"


Verified
5/5

2015-05-02

"Went with Garden Winds product for a change after 2nd replacement canopy from a different source tore due to wind. Impressed with construction and fabric. I hope for the best."


Verified
5/5

2015-05-02

"Easy to order and quick to arrive!"


Verified
5/5

2015-05-02

"Excellent video instructions and delivery service. Can't be beat!"


Verified
5/5

2015-05-02

"I was extremely pleased with very prompt and helpfull service from Garden Winds. I definitly will do business with them again."


Verified
5/5

2015-05-02

"Was pleasantly surprised in the perfect fit and the better than expected quality. The replacement is. Eater than the original."


Verified
3/5

2015-05-02

"The screen needs to be reinforced at each of the ties. The fit is fine."


Verified
5/5

2015-05-02

"Keep up the quality work. "


Verified
4/5

2015-05-02

" I WISH THE TOP HAD A VENT TO LET OFF SOME OF THE
WIND PRESSURE......JERRY
"


Verified
2/5

2015-05-02

"While the RipLock Canopy for my NorthHaven 3-Person swing is made of higher quality material and looks like it would outlast the standard canopy, it suffer from a serious flaw. It is completely waterproof! Why is this a flaw, you say? If you experience a heavy rain like we did, you will find your canopy holding about 5 gallons of water and significantly stretched out. If you don't happen to notice it until a few days later, you will also have mold growth on your canopy. Our brand-new canopy is both dirty from mold and stretched out to where the front half of it sags about 3". Also not that this is from the factory - we did not add any type of waterproofing or UV sealant to the canopy. "


Verified
5/5

2015-05-02

"fast, friendly and knowledgable. Great customer service!"


Verified
5/5

2015-05-02

"strong appearing fabric that seems like it would not tear. Fit perfectly!"


Verified
4/5

2015-05-02

"The service was excellent. Had to go thru Customer Service with pictures of my Gazebo to find the right one. The fabric is very nice, has lots of grommets for water drainage. However cover was just a bit small. Could not hook on one corner as far down as should have. Otherwise very happy with all. "


Verified
1/5

2015-05-02

"The item did ship to us quickly and the quality is excellent, but that's only a bonus if the item fits. Which it did not.
Now I have to package it up, pay to ship it back, and pay 45 dollars for not being satisfied with the item. Brutal.
When you advertise an item being suitable for a certain product, why should I be charged extra because you didn't meet my needs. Again, brutal.
Live and learn.
"


Verified
2/5

2015-05-02

"It took way too long to get."