"I ordered 2 beige canopies for my gazebos. They arrived on time, but the color had more yellow in it than I had wanted. (I wish they did have color swatches available.) The canopies clashed with our house. When I called to make sure it was okay to return them, there were no hassles. I was also told it would take only two days once they were received to issue my refund. Their customer service was friendly and helpful. Once I get my refund, I will order two more in nutmeg. I was very happy with how the originals fit when I put them up. I only wish the color had been more on the beige side instead of sand. I am looking forward to shade once again!"
"Received promptly. Stronger material than old one ruined by high winds. "
"I placed an order for a replacement cover for our gazebo. Garden Winds made it very clear which cover to order and recommended a treatment to prolong the life of the cover. Both items arrived within a week and I was able to track the shipping on line. We have since put the cover on our gazebo and it fits and looks great. The canvas treatment was easy to use. I would recommend this company regarding amount of information provided on their web site and ease of ordering. The product was exactly as they specified and makes our gazebo look like new!! Thanks"
"Replacement was not the color of original canopy and was too long - sagged in the middle!"
"Bought a Pacific Casual Gazebo a few years back and the canopy was severely damaged by a wind storm. Pacific Casual did not offer a replacement canopy and I found a website out of canada that offered a replacement canopy. I ordered it and they failed to send it to me after they took my payment. That is when I came across the Garden Winds website who now offers my replacement canopy. I ordered it with their assurance that if I was not satisfied or it did not fit properly I could return it for a full refund. I recently received my canopy and what a surprise! It fit perfectly just like the original canopy. The color was a little different than the original color but that is a very small inconvenience to me for being able to get a beautiful replacement canopy. Garden Winds customer service is outstanding! Every time I had contact with them they made me feel confident that I would be pleased with their product or they would gladly refund my money. You can't go wrong in ordering from Garden Winds."