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Product & services pricing
3.77/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.48/5
Customer service:
3.92/5
Return/Replacement policy:
3.84/5

Verified
5/5

2023-12-07

Really fast service reasonable prices

"Place order they had my info saved from previous order made
Life easy great customer service.
"

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Verified
5/5

2023-12-07

Replacement Canopy

"My canopy was easy to find and at a good price! Also appears to be upgraded fabric strength."

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Verified
5/5

2023-12-07

Great service

"Great service Lovely product "

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Verified
1/5

2023-12-07

Terrible experience and customer service

"The replacement canopy I ordered had the exact model and item number listed for the umbrella I owned. The product I received was significantly materially different from the design of the OE canopy. The attachment points were non existent. Despite confirming by phone this is the right canopy for my model , they are now saying it MIGHT be a different one. But they can't verify without the model number which I have provided several times. They insist on not refunding return shipping despite this being their error. Each email I sent gets reviewed by a new person who seemingly ignores details I provide, specifically the model number, which they keep stating I have not provided. The material is also much thinner than OE, and does not seem like it would last. Do not recommend, one of the worst purchase experiences I've had. Would have been very easy for them to make this right. Even the guy on the phone sounded inconvenienced by my call and they all seem to have canned replies to customer concerns, which shows they get this a lot."

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Verified
5/5

2023-12-06

Accurate and fast

"Was able to quickly use the online ordering, confirm the correct canopy for my frame, and receive the order in the time given. Thank you
"

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Verified
5/5

2023-12-06

Great experience!

"I just bought a replacement canopy and received it quickly. This is my second purchase and I have had a great service. The website is easy to use and delivery was fast. I highly recommend them!
"


Verified
5/5

2023-12-06

Very satisfied

"Fast Shipping and the right size product "


Verified
5/5

2023-12-06

Fantastic Products

"And fast service, what else would you want!"

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Verified
5/5

2023-12-05

Excellent

"Easy to order, great photos, good recommendation. Quality. This is my 2nd gazebo cover from Garden Winds."

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Verified
5/5

2023-12-04

Excellent!

"Item was shipped out quickly, very happy with the purchase! "

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Verified
5/5

2023-12-03

Perfect Fit

"I was a little wary of a 3rd party replacement so the day the top arrived I put it on the frame. It fit PERFECTLY. Better quality than the original Colman top if you ask me. I would buy again for sure. "

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Verified
5/5

2023-12-03

Great service Ordered a canap

"Ordered a canopy cover and it was on at my door in 3 days."

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Verified
5/5

2023-12-03

Good product, as described

"Good product, as described. Fast delivery "

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Verified
2/5

2023-12-01

Not the same quality

"Purchased replacement canopy for my gazebo and with first rain we had water come pouring through, this did not happen with the original cover. Spoke with customer service and was told it was more of a sunshade than to stop rain! So disappointing. You would think the replacement would be as good as original. The customer service representative was very nice, just the product is terrible."

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Verified
5/5

2023-12-01

great covers

"I'm on my 5th cover i try to keep at lease 2 on hand, here in Florida they last about 2 yrs"

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