"I wasn't thing of color when I ordered this product. This was my 3rd order and the color was always a tan. This time the color was an orange or rust color. Other than that I put it up and am enjoying it!"
"Canopy arrived as promised. Quality seems fine. Material a little lighter than expected. Time will tell re. Durability."
"Whoa Fast Delivery! My only disappointment is that the canopy is too snug.
I can not get it to fit over the 4th corner without fear of tearing it. So I have wound a bungee cord to the corner and hope there are no high winds this summer."
"My new canopy fits perfectly. I was surprised how quickly it shipped, even though the website said it was back ordered."
"Easy to order and quick delivery"
"Ordered a 2 tier gazebo replacement canopy that it’s ill-fitted and leaks. If I return the product, I have to pay for shipping. This product is advertised as “the best”. Waste of time and money "
"Had what i needed, fit perfectly"
"I returned the item that I ordered. I returned it intact and unopened, having not accepted delivery. Therefore, the item was a pristeen as it was when it left the vendor. The website says, "Garden Winds offers a prepaid UPS return label on some of our item(s). If this prepaid option is available for your item(s), you will receive a prepaid return shipping label along with your order. Please note $10 will be deducted from your refund if the UPS return shipping label is used." Since I declined delivery and returned the item intact, I thought that the $10 would apply. It did not. I was charged about $20 for the return. This was disappointing. So, while this is a GREAT vendor that I have ordered from previously, I would advise caution in returning any items. I would never have returned this item had it not been for my son changing his mind. They provide high quality items, well worth the value."
"Great service and fabulous products. The canopy top I received far exceeded the quality of the original canopy. I have been in customer service for 50 years and have expectations when it comes to service so I can say with confidence, the customer service aty Garden Winds is top notch. I was also told it might take over a week to receive, and I had it in 3 days!
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"The canopy sent was the wrong size."
"Received on time.excellent condition and great fit."
"After getting nowhere with Home Depot, I called Garden Winds, the representatives I spoke to were so knowledgeable and within a few minutes had worked out exactly what i needed. They ensured that I check the pictures online to be sure that it looked right and I placed my order. Items were received within one week and fit my gazebos perfectly."
"Item came on time and was exactly what I ordered."
"Unable to get parts to fix the problem they said send it back and it had to be sellable condition. I had already had it on my umbrella and I had to pay for the return shipping. "
"The item I ordered is on back-order. It will not be available for another 6 weeks or so....then shipping.....I will update this review when I receive the gazebo canopy."