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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-04-19

Easy to find what I needed

"Easy to find what I needed; I needed a specific size of a canopy for a three person swing and I was able to email them a picture of it and they were able to tell me what I needed."

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Verified
5/5

2021-04-19

Fast delivery..good product

"Placed order for Valencia swing canopy beginning of the week..had it on the swing by the end of the week..exactly as ordered .fast delivery"

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Verified
5/5

2021-04-19

Great customer service

"I had issues with placing my order online for an address discrapency with my credit card. Someone answered my call quickly and helped me make the corrections and process the transaction over the phone. I like this proactive and problem solving attitude. The product itself is not what I expected though, a bit low quality fabric, but I would still do business with this company for the service they provided. The delivery was also very quick, depite the fact that the product travelled to another country."

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Verified
1/5

2021-04-19

canopy on back order

"not getting my canopy till possibly may"

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Verified
3/5

2021-04-19

OK material poor workmanship putting it together

"This is the second cover I have bought. I bought the more expensive one this time still poor workmanship "

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Verified
1/5

2021-04-19

Canopy came with grommets in the canvas which allows water through. Defeating the purpose of being under the canopy when it rains.

" Not great. Didn't know this was a feature your company installs on its canopy replacements. My gazebo is domed. No water accumulates on the top for these drain grommets to be installed. Meaningless to have them."


Verified
5/5

2021-04-19

Excellent

"Fits Great, fast shipping!"

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Verified
3/5

2021-04-19

2nd tier too big

"Wish you had better description and more pictures of the item. When I put the canopy on last Saturday the 2nd tier is too big and is not separate from the canopy like the last one I got from you. It just flops around on top of the canopy because it is too big ."

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Verified
5/5

2021-04-19

2nd time buying from them

"An animal found my canopy in the shed and used it for his home. I reached out to Garden Winds and had a replacement in a few days. "

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Verified
3/5

2021-04-19

Wrong Purchase

"I gave a medium rating because of my error and not the error of Garden Winds. I ordered a canopy for my three seat outdoor swing and both times it was the wrong canopy (my fault). I should have read further on the website and realized I could send a picture of my swing so I would be able to get the correct canopy. I am going to return both canopies today and and email a picture of my swing with the canopy frame.
Third time is a charm, I hope. :)
"

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Verified
5/5

2021-04-19

Umbrella replacement

"Excellent purchase, couldn't have been easier to order and it was exactly what we needed"


Verified
5/5

2021-04-19

Perfect Swing Canopy Replacement

"The replacement canopy I ordered arrived quickly, fit perfectly and looks great. I hope it lasts a few years. Thank you!"

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Verified
5/5

2021-04-19

Service and fit.

"Delivered quickly and fit perfectly."

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Verified
5/5

2021-04-19

Great experience!

"Great experience! Highly recommended."

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Verified
4/5

2021-04-19

Nice.. not as gray as I thought it would be.. like a tan/gray

"not as gray as I thought it would be.. like a tan/gray. But it will work. "

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