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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-04-19

New gazebo top!!

"Just ordered a new replacement gazebo canopy for my Lowes metal gazebo. Price was good and received the top very fast! Seems I got it in just a week! Really easy to put up. THIS time I was smart and saved all the order info(company & item#). I didn't do that a few years ago and it took FOREVER to try and figure out where I got this item! I am very pleased with Garden Winds company!"

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Verified
5/5

2021-04-18

Great fit

"This is the 3rd replacement top over the 10 years I have had the gazibo "

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Verified
5/5

2021-04-18

Awesome customer service

"Our swing of 3 years was in need of a replacement canopy and we couldn’t find our paperwork. We text pics of our swing and customer service was able to identify the model quickly and provided the link to purchase the replacement canopy. Big thanks!"


Verified
5/5

2021-04-18

Very happy!

"The web site was great. I took pictures of my gazebo & front page of the manual on a Saturday afternoon, txt it to the number. Within a few minutes I had the information I needed to order the correct canopy! It was so easy & painless. Great company to deal with! "

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Verified
5/5

2021-04-18

5 star!!

"Quick delivery, easy tracking"

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Verified
5/5

2021-04-18

Found our Gazbo!!

"I have a Gazbo 12 years old. They found the canopy top in a matter of a couple mins. Amazing service! It fit perfect!!"

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Verified
5/5

2021-04-18

Great gazebo replacement top

"The shipping was very quick! "

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Verified
5/5

2021-04-18

Canopy

"Have been going here for 5 years. Hopefully going back for another 5 years. "

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Verified
5/5

2015-04-28

Great product

"Glad I'm able to get replacement products for our swing. Canopy fits well. This is my 3rd over the years. Weather up northeast takes its toll on this material, but with that in mind it holds up very well for the climate. Very fast shipping from coast to coast"

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Verified
5/5

2021-04-18

Couldn't be Better

"Garden Winds ordering process was a piece of cake for our replacement canopy, the delivery (shipping interval) was excellent (fast) and above all the replacement canopy for our Helena umbrella fit perfectly after I was able to get the metal stand out of winter storage. Excellent customer service, fast shipping and high quality. Will definitely be a repeat customer. Thanks Again!"

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Verified
5/5

2021-04-18

Top

"Great website. Found just what I needed. Was a little expensive but could not find it anywhere else. "

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Verified
5/5

2021-04-18

Perfect Fit

"My off-set umbrella has been without a canopy for a couple of years. I have tried to purchase canopies from other online companies with their assurance that their canopy would fit, however, it never did. Garden Winds canopy fit perfectly!"

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Verified
2/5

2021-04-18

Bait and switch

"I placed my order online for a 540 denier canopy and checked out. When I received the email confirmation it listed the canopy as a 340 denier which is much lighter and weaker. I called customer service as soon as I saw the email and they told me I couldn’t do anything about it. I told them I wanted the heavier canopy and she said it’s already been shipped. Within one hour I don’t think so. She said I would have to accept the incorrect one and I would have to pay for the return shipping and a restocking fee, I have the canopy still in the original box and haven’t even opened it. This is not my first time ordering from them. I should have known better. Shop elsewhere and you’ll be better off. Customer service is terrible
"

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Verified
4/5

2015-07-07

Doesn't Fit as Well as the Last One

"I bought the highest rated cover this time, but the same design that we had before. I put it on yesterday and it was baggy. But the top part was too tight, and this kept me from being able to stretch the frame back to where it needs to be. (You have to pop the buttons in order to make everything fit, then pull things back in place afterwards!). I am going to try again to get this back to where it should be today, with my wife's help, but that darned little top is making this difficult. I hope this RipStop 500 lasts longer than the one year we got with the slightly lesser RipStop 350 top! "

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Verified
5/5

2021-04-18

Great!

"Easy to find the right product and place my order, good price and fast delivery :)"

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