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Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-08-18

Very Satisfied

"We had 6 people helping but we got the job done "

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Verified
5/5

2023-08-18

Swing awning!!! Talked with real live person!!!

"Easy Peasy!! My swing is old. They knew exactly what I needed. Received promptly! Loved that I could talk with someone after not finding what I needed on website. "

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Verified
2/5

2023-08-17

Poor quality

"We’ve been through 3 canopy’s in 10 months of actual use. They don’t tolerate sun on the fabric at all and split and shred. $186 each that is supposed to be “The Best” aren’t worth a dime. "

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Verified
5/5

2023-08-17

Great, uncomplicated experience

"I needed a replacement canopy for my gazebo. I sent a picture, got a suggestion for the exact model, ordered it, and it arrived very quickly. I am very pleased with the process and the product."

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Verified
2/5

2023-08-17

Christmas Tree shoppe replacement Bar-B-Que Gazebo top

"The replacement Bar-B-Que Gazebo top, specific for The Christmas Tree Shoppe Gazebo, sagged on one side with water collected from the first rain after replacing it. Now it saga permanently without water. "

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Verified
5/5

2023-08-16

swing canary top

"my order came in a week a

"

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Verified
2/5

2023-08-16

No way to attach

"Cover for large umbrella base has no way to keep it attached to the base."


Verified
5/5

2023-08-16

Time Saver

"Thank you Garden Winds in helping me buy the correct replacement cover! It fit perfectly!"

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Verified
5/5

2023-08-16

KK

"The ordering process was easy too do. The person that took my order knew what size I needed right away. This is the second canopy I have gotten from them."

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Verified
2/5

2023-08-15

Pop-Up Canopy Replacement Material

"I ordered a replacement canopy "tarp" for our Ozark Trails pop-up canopy that we purchased through Garden Winds a few years ago. All went well until I attempted to put the new canopy on the frame when I found that the dimensions of the top portion were significantly small than the original canopy as well as the square opening of the larger portion, which also was noticeably small than the dimensions of the original canopy. The new canopy cannot fit on the existing frame."

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Verified
1/5

2023-08-15

Replacement patio cover

"I place a order for a new patio cover and it did not fit. I called in and gave the number on my patio gazebo. I actually had to cut one of the ends to fit!"


Verified
5/5

2023-08-15

the cover I ordered fit perfectly

"communicated with the store because did not know exactly what frame I had. by pictures determined the cover and ordered. came quickly and installed quickly"


Verified
3/5

2023-08-15

BBB replacement canopy does not fit

"BBB replacement canopy does not fit

now we have to reach customer service and see what can be done

and they recommend this canopy
"


Verified
5/5

2023-08-15

Gazebo canop

"Originally I ordered the wrong canopy, but I sent in a picture and got a replacement that was a perfect fit. Very happy!"

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Verified
5/5

2023-08-15

Great service and product

"We ordered a replacement canopy a few months ago. It was easy with their service that tells you what to order based on photos you send in. The canopy arrived in a timely fashion, was easy to install, and fits perfectly! It has held up well so far. It has weathered summer sun, windy afternoons, and falling tree bits. We are very happy with it and hope it does as well in the winter!"

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