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Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-08-15

Umbrella and swing canopy

"Can’t believe how fast my order was delivered. Great service!"

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Verified
2/5

2023-08-15

Outdoor umbrella canopy

"Ordered 7/31/23. unable to determine status of order on 8/14/23. Account information shows only "In process" without any ETA. "

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Verified
5/5

2023-08-14

Great customer service

"Placed an order and had to change shipping. Called customer service and they took care of it. "

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Verified
5/5

2023-08-14

Team Garden Winds came through.

"After ordering the wrong product that was indicated as the correct product by Lowes, the team at Garden Winds figured it out after sending some photos to them of the frame assembly. We have been shipped the correct product and look forward to installing our new umbrella and enjoying our back garden patio again. "

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Verified
5/5

2023-08-14

replacement top

"great good fit quality product"

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Verified
5/5

2023-08-14

Great Fit

"Excellent experience. An alternative canopy part number was provided. The fit is great. The material is better than the original. I will definitely order another in the future if required. I will also recommend Garden Winds to family and friends."

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Verified
5/5

2023-08-14

Restored umbrella

"Arrived when expected and fits perfectly."

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Verified
5/5

2023-08-14

Great customer service

"Very helpful patient and answered emails in a timely manner"

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Verified
5/5

2023-08-14

Swing canopy

"Helpful good customer service "

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Verified
5/5

2023-08-14

Good Service

"Needed Item in stock, On time delevert.."

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Verified
5/5

2023-08-13

Over budget

"People were great, but the replacement cost were as much as buying a new unit."

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Verified
5/5

2023-08-12

Exactly what I needed

"I texted a pic of the metal skeleton of my gazebo. Within a few minutes I received a reply linking me to the product. Received it perfectly packaged product …. And even answered customer support."

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Verified
5/5

2023-08-12

very satisfied

"Took a picture of the frame, uploaded it and received an immediate response as to which cover to buy. The cover arrived quickly and fit perfectly."

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Verified
5/5

2023-08-11

Order

"Received order quickly and correctly. "

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Verified
5/5

2023-08-11

The quality was good, would recommend this product

"I bought the 2 foot by 16 foot beige fabric that can be woven to make a pergolla-like sitting area and the quality was good, I had a good experience purchasing this product. Thank you."

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