ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-09-29

Excellent products and service

"I find this company excellent. For the last 5 years I have been ordering from them with outstanding products. They are reliable, even in a hurricane. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-29

Perfect fit

"Quick easy ordering and a perfect fit! With fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-29

Service kicks ****

"Sent them a pic through text of our old canopy and within minutes got direct links of replacement canopies. On top of that, it was at our door in just a couple days. Garden winds is the ****. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-29

Great fit just like advertised

"Easy from start to finish"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-29

Extremely helpful.

"Tried for weeks to get a canopy for gazebo through my original mfg. Garden Winds solved problem in 2 days. Shipped and received replacement in 3."


Verified
5/5

2020-09-29

Timely and correct

"Product was what I expected; arrived in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Five star experience

"Received product in timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-09-28

replacement canopy

"The co. Is easy to deal with , but the canopy cover was a little too small for the frame & I had a very hard time getting it on. The top piece didn’t fit at all so I used the old one , just not to have to send it back . It wasn’t the same quality as my original canopy cover "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Nice product, a bit pricey

"Delivered fast and I am able to enjoy the fall on my deck"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Happy Happy Customer!

"I emailed customer service to see what item name and number I ordered last (back in 2012) they emailed me back right away letting me the style and name that I needed for our gazebo's. Ordered (2) new covers and the they shipped lightening fast! They are up and back on and look great! Very satisfied :-) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-09-22

Gazebo top cover

"Put it on and it rained not heavy at all but the inside got soaked. It has pin holes all around the seems. Needless to say I will be returning it and definitely not buying another from you. Very unsatisfied
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2020-09-28

excellent delivery.

"Great delivery but can't comment on quality of product yet as I won't be putting it up until next spring."


Verified
5/5

2020-09-27

Easy quick and fast delivery

"Easy to navigate and received my order weeks before anticipated delivery date."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-27

Excellent

"It was delivered to me in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-27

Perfect fit!

"Item was out of stock but received in a very timely manner. Exact fit for a swing replacement canopy. Very pleased!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process