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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-10-07

Replacement Canopy

"I was very pleased with the timely arrival of my replacement canopy."

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Verified
5/5

2020-10-07

Gazebo Canopies

"I returned a cover that didn’t fit and received a refund with ease. Ordered the correct one and just received it. Customer service was super nice and responsive to my needs. Thank you!"

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Verified
5/5

2020-10-07

"The staff is very helpful in choosing the correct canopy for your umbrella. I wish there was an attached strap to keep the umbrella closed when down as there was on the original canopy."

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Verified
5/5

2020-10-07

Replacement top for swing

"A little tight but saved the swing overall❣️"

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Verified
5/5

2015-09-23

Have ordered this item before. Simple process if you know what you're looking for.

"Easy to order and quick delivery. Just wish they would last a little longer in our hot Arizona sun."

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Verified
1/5

2020-10-06

Cannot track my order.

"Already paid for my replacement cover and cannot track my order. For over 2 weeks, it has said “in process”. While I understand the item is not in stock it would be nice to be made aware WHEN it will be in stock. Especially since I have already paid. And I can’t even talk to anyone in customer service about my issue. "


Verified
5/5

2020-10-06

Satisified!!

"Got it in a reasonable time, and it fits, love it, thanks so much!!"

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Verified
4/5

2020-10-06

Great Service

"Looked at the Garden Winds website. Made a phone call, was requested to send photos of the canopy frame but I just told them the frame is 10X10 model number and I wish to purchase a single tier universal cover, you also have to choose a color. Two days later my canopy was one the frame. How simple is that? This is the 2nd time I ordered from Garden Winds. First order was a flop. A two tier canopy was sent, instead of a single tier. GW would send a single tier if I returned the one I sent. Returning the item was cost prohibitive for me. "


Verified
4/5

2020-10-06

Garden Winds Gazebo Cover and Mosquito netting

"Have not opened package as of yet as the season has passed..but extremely pleased in regards to the quickness of the delivery."

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Verified
4/5

2020-10-06

Awning Replacement

"Product was good; a replacement awning for a swing. However, instructions were needed to replace the awning in the same manner as the original."

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Verified
5/5

2020-10-06

Perfect Fit

"After speaking with one of your associates, I was able to order the correct replacement canopy for an umbrella that was purchased back in 2013. Thank you!"

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Verified
5/5

2020-10-05

Happy Customer

"I've be buying replacement canopies every two years from Garden Winds since 2014. I have never had a problem with the quality of the product. The canopy sits in full sun for our summer months and I replace it every two years. Price is good, delivery is quick .
Happy Customer

K.
"

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Verified
5/5

2015-06-02

great service

"I ordered late in the season so I will have a new canopy for next summer. I had a small problem with finishing my order. The gentleman I talked to was very helpful."

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Verified
5/5

2020-10-05

GREAT TO WORK WITH!

"THEY WERE JOHNNY ON THE SPOT, GOT MY ORDER TO ME FAST!"

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Verified
5/5

2020-10-05

Great product, service and price.

"I am very satisfied with the quality of your product and service. This was our second order and we'll be back when this one wears out a few years from now. Arizona sun is very hard on outdoor fabrics."

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