ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-08-10

First time ordering

"Website easy, product was quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-08-10

Cabana top

"I thought that my was for rip lock covers but it wasn’t. Hope they last"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-10

"Very fast shipping and great products "


Verified
5/5

2020-08-09

Very helpful

"I didn’t know what I needed and sent them a picture and they got right back to me with the correct replacement cover for my shade"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-08-09

Wonderful experience

"The web site was easy to order the canopy I needed and the canopy is made very well. It’s beautiful and looks amazing Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-09

Canopy is great

"I thought I was going to have to remove the pergola until I found your site. I love it, thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-08-09

New Canopy Time

"Great site, great price and product.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-08-09

A Little Disappointed

"We use our outside gazebo from mid-May to mid-October every year. We have been able to get the Garden Winds replacement canopies to last 3 years and they have always fit snug to our original frame. We tried for a 4th year this time and it ripped to shreds one windy day in May. So we ordered a new one but it sags badly in the middle on one side to the point that it fills with water in even a gentle overnight rain and starts to drip through the ponded area - to the point that we are afraid one day it will burst open. We then have to manually direct the water to the side eyeholes to drain it. I sadly doubt we will get 3 years out of this one!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-08-09

Confused employees

"Ordered two tops, received one. Several emails later by two separate senders, one said I'll get the top that was missing, the other said I will. I have no idea if I'm getting what I paid for or not. The top I did receive seems nice quality making what I paid worth it. Hoping I receive my other top.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-09

Service was Great

"Service was great. They responded fast, accurately, were professional and knew exactly what I needed when I didn't have a clue."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-09

Great cover product

"This is actually my second purchase of a cover. Very well made and lasts much longer than any other cover purchase including the original cover that came with the full gazebo kit. Very happy with there products and how well made they are to last in the sun."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-08-08

Love

"Easy to find replacement canopy with code in tag!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-08

BEST!!!

"Great place to find the hard to find canopy and cushions!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-08

Thanks

"They had the perfect top for our gazebo! Was on sale as well. Fantastic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-08-08

Tracking

" Ordered a replacement umbrella approximately 2 weeks ago. Tried to track shipment through your website but will not go through. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process