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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
1/5

2020-08-05

Item on back order then delayed

"Ordered a back order item. (Gazebo canopy). Was told it would be in stock august 1st. Waited two weeks only Then to fine it it was delayed further. Until September 6th. That’ll make six weeks no cover. "

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Verified
5/5

2020-08-05

happy

"ordered cover top and fits, looks great"

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Verified
5/5

2020-08-05

Swing Replacement Seats

"Innovative product to replace seats on garden swing. "

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Verified
5/5

2020-08-05

Excellent customer service

"I wasn’t sure which item to purchase, i provided dimensions via text and they told me which item to order.
It fit great on my gazebo and it looks great too.
Good quality product.
i would definitely recommend it
"

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Verified
3/5

2020-08-05

Doesnt ship till end of month..backordered

"Im hoping I get it. Im currently on a list to have it shipped when available. Its suppose to ready by end of August.Cant get this replacement canopy anywhere else. Thats frustrating been looking since last year. Fingers crossed"


Verified
5/5

2020-08-05

Great product, excellent service!

"Researched until my eyes were bleary. Decided to order direct from manufacturer, and glad I did! Arrived next day, downloaded installation instructions, got help from a tall person, and done in 10 minutes. A ladder, and a tall person seem to be the key to harmony on this."

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Verified
4/5

2020-08-05

Very prompt service

"Our order came quickly and is as expected. I wish there was more selection for screen walls."

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Verified
5/5

2020-08-04

Gazebo cover

"We had a major hail storm about 5 years ago that ripped to big holes in our fabric gazebo cover. I decided to replace the cover this year to use this out door space again. This company was very fast to send the shipments and the gazebo cover i ordered fit our existing frame perfectly!"

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Verified
5/5

2020-08-04

Unbeleivable High Quality Customer Service and Product

"AWESOME experience with Garden Winds! The communication was incredible, prompt, helpful, and accurate. THEN the product arrived, WOW! The replacement cover for our gazebo was far better quality than the original, the fit was perfect, and the installation was very easy. Not only that, but they also sent instructions on how to preserve the cover, this is built and expected to last. Shipping was lightning fast, and at a fair price.
I will continue to go to them first for my needs.
"

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Verified
5/5

2020-08-04

Excellent service.

"My contact person (cant remember her name) was very polite and found my item quickly. It was even shipped the same day. Can’t ask for better than that."

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Verified
5/5

2020-08-04

Great

"Super timely, easy to use web site!"

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Verified
1/5

2020-08-04

Bad process

"I sent pictures, and detailed measurements and the canopy sent was wrong, I gave information on the store purchased from and model name and was told they could match it with pictures, which I sent many and measurements , but the quality of the replacement canopy was top notch I was very disappointed I had to return it"

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Verified
5/5

2020-08-04

Replacement porch swing canopy

"When my swing canopy got torn in a storm a few weeks ago, I had no idea if I could replace it.
Garden Winds had the perfect replacement and it fits just right.
"

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Verified
5/5

2020-08-04

Exactly fit for purpose!

"Very professional customer service, reduced all the confusions for the perfect fit!"

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Verified
5/5

2020-08-03

Great company

"They were very responsive to my questions resulting in me being able to order the correct canopy for our gazebo. "

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