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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2020-05-26

Gazebo Canopy

"The canopy they recommended based on model and pictures was a little tight to fit our frame but they offered timely assistance and a full refund!"

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Verified
5/5

2020-05-26

Out of the way experience!!!

"Garden Winds sales team were amazing, I had ordered a replacement canopy and it didn’t fit, the rep asked me to send a picture of my gazebo and he was able to give me the sku yo fit! This replacement canopy is better than the original ( it lasted over 7 years). I am 110% satisfied with Garden Winds and you have a loyal customer for life!!!! "

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Verified
5/5

2020-05-26

Very helpful and friendly

"In needed a replacement top for my gazebo. It was about three years old. Received the replacement top and it fits and looks great."

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Verified
5/5

2020-05-26

Gazebo Canopy

"Our new canopy fits great! Thanks for the quick shipping too."

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Verified
5/5

2020-05-26

Canopy replacement

"I am very pleased with the canopy both for quality and ease of installation.
The canopy fit perfectly on the frame and took less than 20 minutes to install.
"

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Verified
1/5

2020-05-26

have not received

"Have not received product to rate and do not like bombarding me with emails when item is not delivered. this is the third email."

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Verified
2/5

2020-05-26

Awning Leaks!

"This is the third awning that we have purchased over the years. We expect awnings to get weathered and even though we remove ours and store for the winter months we also understand the awnings will need to be replaced every few years. Unfortunately the recent purchase we made fails to compare to the first two awnings we've had. The seams are very thin and full of tiny pin holes. In addition, the awning is leaking much more compared to the prior awnings that we have had. The awning appears to be rather thin and we are able to see several places that lack in quality--many holes and areas where you are able to see the light shining through the holes.
I would be happy to send photos showing what I have explained. I would also like to have a replacement awning in better condition than the one we recently received.
Thank you,
Kelly Berg


"

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Verified
5/5

2020-05-26

"Speedy service and user friendly website."

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Verified
5/5

2020-05-26

Great product, great experience

"Very complete and pleasant experience with the company and their products."

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Verified
5/5

2020-05-26

Perfect fit

"Swing canapy arrived on time and was the perfect fit. No complaints. "

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Verified
5/5

2020-05-26

Amazing Service

"Garden winds was the only place that had the canopy replacement that I needed in stock. They worked off an old manual and a few pictures I snapped and were able to send the info within a few hours.
Their customer service is exceptional. Shipping was quick and the price was right. I will definitely continue to use them in the future and spread the info to all of my friends.
"

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Verified
1/5

2020-05-26

replacement canopy

"bought a replacement canopy 10x12 for my gazebo. wasnt even close was a foot short each way. sending back and now i will lose $10 because they were wrong. "


Verified
4/5

2020-05-26

Excellent Merchandise

"I'm very pleased with the merchandise. It will be better if the company send the merchandise to Puerto Rico because I need to sent to Tampa to a sister in law and from Tampa she sent to me. Keep in mind that your merchandise Home Depot sells in PR. "

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Verified
5/5

2020-05-26

Gazebo cover

"It was the perfect fit. It has wind holes to relieve the wind pressure. "

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Verified
5/5

2020-05-26

Awesome

"Ordering from here was awesome! Quick delivery and our order was correct "

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