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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-25

Fit perfect

"Very strong material. Love it"

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Verified
5/5

2020-05-25

Good experience

"Found what I needed easily, ordered and received the product before I thought I would."

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Verified
5/5

2020-05-25

QUICK AND EASY

"I thought finding the exact cushions for our porch swing we bought from Ace would be impossible. Garden Winds' web page was extremely helpful and I was able to locate our porch swing easily. The cushions I bought from Garden Winds' web page. I also bought the canopy for our porch swing, but that was from Garden Winds' Amazon store. Both, items came on the same day and the arrived very quickly."

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Verified
5/5

2020-05-25

Perfect Fit

"Our original 10 x 10 gazebo top was sun damaged and torn after only one season. Replacement tops were not available through the manufacturer and a generic top would not have been a good fit. A google search sent me to Garden Winds and I was pleasantly surprised to find that I could order a custom riplock top for my gazebo from them. Ordered, delivered in a timely manner, and it fits perfectly. The quality is excellent and so far we are loving it. Thank you Garden Winds."

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Verified
1/5

2020-05-25

Neutral

"Haven’t received my order or confirmation of shipment"

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Verified
5/5

2020-05-24

So easy

"I love sending a picture and knowing exactly what replacement cover to order. The cover fit perfectly and arrived as expected. "

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Verified
5/5

2020-05-24

Great experience

"Fast delivery and product as described and expected. Thank you Garden Winds!"

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Verified
1/5

2020-05-24

Weather resistant swing cover

"The product was terrible,zipper was not sewn to the cover in 2 places and the quality of the cover was not worth the price that was paid.
Customer Service at Garden Winds was the only positive part of this experience.
They got back to me right away and refunded the entire cost of the cover.
"

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Verified
1/5

2020-05-24

Awning cover does not fit gazebo

"Hello,
I have the DGZ-136PST-N Summer Breeze model before and it fit very well. I did notice a style change with the side edges but it was on the same frame as mind so I assumed same dimensions.
The new tent is too big by 3 inches on each corner which makes it too loose if there is any significant wind.

I have already sprayed with fabric protector and gone through the ritual of installing, so I'm not happy.

Your response time for delivering is awesome, too bad the tent is not.

Thank you,
Cathy and Dave Fraser
London ON,
Canada

"

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Verified
5/5

2020-05-24

Replacement canopy

"My purchase experience was ideal. The replacement canopy I ordered was advertised well. There was even extra instructions to make sure measurements met appropriate canopy. The canopy arrived quickly and in perfect order. Very pleased with my purchase!"

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Verified
5/5

2020-05-24

Great job.

"Great response time and great quality."

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Verified
4/5

2020-05-24

One is ok but the other collapsed with rain

"One of the tarps fit big on the frame and collapsed with heavy rain."

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Verified
5/5

2020-05-24

All good

"Everything went well, would buy again."


Verified
5/5

2020-05-24

Replacement canopy

"Purchased replacement canopy. Customer service was great. They told me it would take 2 weeks for delivery and I got it in one. Very happy all around. Would recommend. "

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Verified
3/5

2020-05-24

Fit perfect...quality doesn't seem as good as original.

"On-time delivery easy shopping experience, product fit very well. Only concern is that material is a lot thinner and May not resist the weather as well or as long as original."

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