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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-21

Great experience

"I made an online inquiry to see if Garden Winds shipped to Canada - I received a prompt response, ordered the product and it arrived in 6 days. The replacement canopy we ordered fitted pretty much better than the original canopy from the manufacturer. We are very satisfied with our overall experience. "

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Verified
5/5

2020-05-21

Good Selections

"The had several options to choose for my gazebo.
"

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Verified
5/5

2020-05-21

This canopy fits perfectly.

"Love it! It replaces the canopy top perfectly for my gazebo set. Email inquiry was superb!
Excellent customer service on the email - always reply and all question are properly answered. UPS delivery is on time.
GardenWinds Thank you so much!

-Redell
"

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Verified
1/5

2020-05-21

Wrong swing cover.

"Ordered a replacement cover, which doesn't fit. Need some assistance. "


Verified
5/5

2020-05-21

Good shipping speed, decent product

"Received it faster than promised. I bout the ripstop 350, which isn't as stout as my original Canvas, but appears to be good enough. Two of the overhangs on my original unit broke in a high wind as I was struggling to remove the original tight fitting canvas. So I had to cut the rest of the overhangs off and purchase their generic unit, which doesn't expect the overhangs. It fit pretty well. A little loose so it collects rain in a heavy downpour, but I expected that and they also mention that these will do that as they aren't a tight fit like the originals. For mine, the vent opening was a tight fit, but it fit. The corners don't tie down and tend to blow up in even a slight wind, but I will velcro them down. All in all a pretty good solution."


Verified
5/5

2020-05-21

Quality Products and Excellent Customer Service

"I have been purchasing replacement items from Garden Winds for many years and and been quite satisfied with the quality and selection. Additionally, quick delivery is an added bonus. "

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Verified
5/5

2020-05-15

Pleasant, Helpful Service

"I had a very pleasant experience while placing my order with Garden Winds.
The individual I spoke with was helpful and eager to make sure my replacement order matched my product identification numbers.
He checked the availability of the umbrella I needed and presented me with a few options.
I look forward to doing business with Garden Winds in the future.

"

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Verified
4/5

2020-05-21

Worked great

"We figured out which canopy we needed, and it arrived to us in two days. Fit perfectly and looks good to. Only down to 4 stars as they weren't able to assist is on trying to determine which make we had. "


Verified
5/5

2020-05-21

Nice replacement canopy

"Looked for replacement canopy and was able to find one on the website. Live in Michigan, so will see how it handles the weather."

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Verified
5/5

2020-05-21

Excellent

"Easy to find what we were looking for on the website! Fast delivery. Perfect fit of the gazebo cover and great quality. This was for my 90 year old father in law and he installed it himself. He is very happy. Thank you!"


Verified
5/5

2020-05-21

Great Product!

"Excellent service, fast delivery, easy installation!"

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Verified
5/5

2020-05-21

Butterfly house and feeder

"Perfect additions to our garden"


Verified
5/5

2020-05-21

Replacement Canopy for Costco gazebo

"Excellent fit. Looking forward to seeing how it repels rain"

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Verified
5/5

2020-05-21

THANK YOU, GARDEN WINDS

"We've been looking for a replacement canopy for several years since our original just simply "weathered" away. We found Garden Winds, and their replacement is exactly like the original, except for the color, which is slightly darker/richer, but nice."

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Verified
5/5

2020-05-21

EXCELLENT SPEEDY SERVICE

"When I contacted Garden Winds by email to find out if they had the product that I wanted in stock they got back to me within 20 mins. with an answer. I ordered the replacement canopy it was shipped the same day and I received it a couple days later. Good fast service."

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