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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-23

Fast service

"Excellent product, reasonably priced and fast service. This is the second tome I have ordered from them and both times all was good."

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Verified
5/5

2020-05-23

Happy Customer

"Needed a replacement canopy for my older model porch swing. Found it in a few mins on your website and ordered. Got it fast and love it! TY"

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Verified
4/5

2020-05-23

No directions

"Received the sling swing back support. The package had form re the canopy. There were no directions- luckily I had seen info on Pinterest. "

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Verified
5/5

2020-05-23

I'm pleased

"Everything was done quickly and easily!"

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Verified
2/5

2020-05-23

Misinformed

"I was told my order would be filled at the end of July2020. OK.
I was told my credit card would not be charged until my order shipped. My credit card WAS charged 2 days after I placed my order.

I tried to find how to get in touch with this company and never could.

Jim Dooley
"

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Verified
5/5

2020-05-22

Replacement canopy

"Good experience. Fast delivery. Universal canopy a little bigger than the original but I expected that. Good quality. Thank you for an easy transaction. "

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Verified
5/5

2020-05-22

Absolutely perfect

"Ordered a canopy cover for swing. Perfect fit & looks great. Thank you for your help and quick delivery. Excellent & truly appreciated"

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Verified
3/5

2020-05-22

Too small

"The color was perfect but the whole canopy is too small very hard to place and the outer flaps so small the do not close. Shipping was on time. "

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Verified
5/5

2020-05-22

Garden winds canopy

"Ordered it, got it, installed it. It fit."

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Verified
5/5

2020-05-22

Excellent

"I needed a new canopy top for my swing that I bought back in 2017. Look everywhere for and finally find it with Garden Winds. After ordering what I thought was the right size and fit 3 different times. Garden Winds came through."

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Verified
5/5

2020-05-22

Very Satisfied.

"Delivery was prompt and the item fit as described. I had a couple questions and called. The rep was very helpful and answered all my questions. "

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Verified
5/5

2020-05-22

Super satisfied

"I was very pleased with the quality and the rich color - received in less than a week and was a bit difficult to get on but once we did it was perfect!! Sooo nice to have this replacement - Hurricane Irma took off the last one!!"

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Verified
5/5

2020-05-22

Great online customer service

"I was impressed at how easy it was to determine which replacement cover to buy for my gazebo. I texted photos to the Garden Winds team and within hours they had not only identified the make and model for the replacement I needed, but also provided links in the response to the items that I should consider getting. With the variety of gazebos out there, it was nice to know I was getting the right replacement (I still have some screens that work but for some reason don't quite match up, from an earlier replacement attempt not through Garden Winds).

Shipping was completed within a few days, and this was during the height of the Coronavirus Quarantine of 2020. I will definitely be using them again.
"

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Verified
5/5

2020-05-22

SUPER!!

"So helpful & perfect fit & color!!"

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Verified
5/5

2020-05-22

Exactly What I Was Looking For

"I have been looking for pergola covers for over 4 months and garden winds was the only company that could help me. I texted them photos and measurements and they sent me the exact thing I needed. "

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