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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-24

Just What We Needed.

"This is an excellent replacement for our gazebo topper. Shipping was fast and the quality was excellent. Very happy with my purchase. "

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Verified
5/5

2020-05-23

"I love our canopy! Came right away and was easy to install."

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Verified
5/5

2020-05-23

Fortunoff swing owning

"Item came on time . Fits well "

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Verified
5/5

2020-05-23

New canopy replacement

"Once I took the old one down, I had an accurate measure to order. Easy
"

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Verified
1/5

2020-05-23

Did not receive order

"I placed an order. Received email that it was shipped and my card was charged. After a couple of days I went to track the package and it had been cancelled. When I emailed them, they advised it was out of stock. My question is, how can they send an email that it was shipped and afterwards say they are out of stock?? They did reverse the charges on the credit card. Now they are telling me the item will be back in stock in July. "

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Verified
5/5

2020-05-23

Amazing customer service!

"I have been looking over a year for a replacement canopy for my gazebo and stumbled upon your website! I clicked on the photo option and sent a pic of my gazebo to see if they could match up the correct one and within 1 minute I had a response back with my model # and how to order! 5 days later it was delivered and installed.... I couldn’t be more thrilled!! The photo option is AMAZING and saves so much time!! Thank you Garden Winds for excellent customer service!! "

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Verified
5/5

2020-05-23

Amazing

"I looked everywhere for a replacement canopy. Found one for half the price and free shipping to Canada! And it was delivered in a couple of days. So happy. Thanks. Will definitely shop with you again. "

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Verified
5/5

2020-05-23

Great and amazing service

"Great customer service, product fit perfectly. Will use them whenever I need to replace canopies"

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Verified
2/5

2020-05-23

DIIFFICULT

"The cover was extremely difficult to put on the frame. I called customer support and they said to let it heat up in the sun for a few hours. Not much help. I finally go the cover to go on, but ripped on of the metal grommets in doing so. All and all a bad experience."

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Verified
3/5

2020-05-23

Great service, fit could be better

"We were quite happy with how soon we received our canopy replacement. Ordering was a breeze. The fit was too tight and we were not able to work all the pockets over onto their respective ribs. Hoping material will stretch over time to allow for all parts to end up where they belong."


Verified
2/5

2020-05-23

No product

"No sign of delivery pending"

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Verified
5/5

2020-05-23

Fantastic customer service, quick too!!

"Oh goodness. The staff used texted photos to help me find the right cover for our deck (it fits) and they shipped it so quickly! Fantastic experience and I’ve already recommended to neighbours who need replacement covers! "

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Verified
5/5

2020-05-23

Fits and looks great!

"Love the color and fits great!"

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Verified
4/5

2020-05-23

Wegmans gazebo

"Finding the right top was easy , price was good , actually on sale when I ordered it. Shipped the same day and received it a day earlier than estimated. Only issue is the fit. The new top is quite loose fitting compared to the original. Rain pools on 2 sides of the gazebo top. The original also had this issue but the replacement is quite a bit worse. Any suggestions would be appreciated. Thanks, Bob Graver, Bath Pa."

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Verified
5/5

2020-05-23

Happy.

"Excellent experience every time. Prompt. Helpful. Cordial."

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