ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-16

Ordered the wrong item

"But customer service was great helping us return it and get the correct gazebo cover."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-05-16

Efficient service

"It was an easy transaction and my canopy came within 3 days of ordering. I only wish the style I needed came in more color options. More aesthetically appealing instead of just the light beige color "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-16

Easy to match

"Easy to match...The staff knew exactly which cover By sending him a picture..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-05-16

The canopy didn’t fit me

"Horrible experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-16

Great replace

"Purchased a 10x10 Replacement canopy. Perfect fit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-16

The canopy cover is perfect

"Needed a very specific cover. After emailing the model number and pics of the frame, they ID'd the perfect cover. It fits perfect and looks great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-16

Perfect fit!

"Needed replacement swing canopy cover. Due to the wide selection I was able to find the perfect cover size for a swing that I have had for many years and longer being manufactured."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-05-16

3rd replacement!!

"This was my 3rd top from this company which makes 4 counting the original which lasted 5 years. Since the original I have had to replace the top every 2 years which has been costly! The material is very thin even the so called riplock still doesn't weather! They suggest to take it off when wind or rain occur. Yeah Right! It takes 2 hours to put in on!! I think that QUALITY MATERIAL should be used, like the material used on sail boats. There are no other choices to purchase! SAD!"


Verified
5/5

2020-05-16

Fit great and it’s very pretty. Brightens up my backyard.

"Good experience. Easy checkout. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-05-16

Almost good

"Great service and prompt delivery. The canopy did not quite fit. Had to leave some parts of the canopy unsecured for fear of ripping corners to make attach "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-16

Great replacement seats

"Purchased 3 swing slings to replace the fabric on our porch swing. It's a very good swing. It's old they don't make them like this anymore. I've searched for new ones. None of them are as good. It seems a waste to get rid of it when we just need fabric for a seat. This was perfect. Can't seem to find these anywhere else either. Thanks for having them. Easy to install and adjust. Feels sturdy when putting the cushions to sit on. I sprayed them with a waterproof spray. Easy to unbuckle and remove when it's going to rain. Easy to fold and store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-05-16

No fit.

"The replacement topper would not fit the frame."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-05-16

Great Gazebo topper

"I have ordered my replacement tops through garden winds for years. The only reason I didn’t give it a five star is because the size of it is so tight it is very hard to get the Velcro tabs around the corners."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-16

Canopy replacement

"Absolutely awesome customer service. Fast response and shipping. I highly recommend this company. It was awesome on all levels. Will definitely order from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-16

Very happy

"In trying to find a replacement top for my gazebo I tried a lots of places with no luck , I was on the web and came across Garden Winds, reached out to them via email and got what i was looking for.
THANKS GARDEN WIND!!!!!!!!!
Very Happy

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process