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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-15

Good as new

"The replacement canopy I ordered fit perfect and made my swing look new again. Shipping was very quick also !!! "

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Verified
5/5

2020-05-15

Great service

"They knew exactly what cover was required and shipped it quickly "

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Verified
4/5

2020-05-15

Swing canopy Installation.

"Nice canopy but with one exception. The canopy should be a quarter of an inch longer to make installation less difficult. It took two of us struggling for twenty minutes to attach the end screws because the canopy was to short two allow the anchor bolt to line up with the screw hole. We plan to have this swing for many years and will require several more canopies so I am pleading with Garden Winds to make sue that the extra quarter of an inch is added in the future."

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Verified
5/5

2020-05-15

Replacement 2 Tier Cantilever Umbrella shade

"Fast shipping, good prices, nice fit, easy to install. Not sure how long it will last but it seems to be well made. Glad to have been able to buy a replacement shade instead of having to purchase a new umbrella frame too."

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Verified
5/5

2020-05-15

Awesome quality

"Quality was very very good. Really surprised me when I took out of the package. "

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Verified
5/5

2020-05-15

Come here if you need help.

"I have a porch swing that needed a replacement top. I had no idea the name of the manufacturer and none of my measurements yielded a top that fit. I was about to give up when I found this site, and they asked for a picture! They knew almost immediately what I needed and helped with sizing. The top came quickly and fit perfectly. Amazing service!"

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Verified
5/5

2020-05-15

Outstanding service!

"Replacement canopy that fit. The customer service representative conducted an extensive research to find the model of our 15 years old gazebo and suggested a replacement canopy for it. Thank you. "

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Verified
5/5

2020-05-15

Fast and easy

"We ended up returning our item because we didn't pay attention on our end when ordering it. It was easy to send back and the refund was processed in a timely manner. Will be ordering again when we figure out what we're doing! "

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Verified
5/5

2020-05-15

Great Company!

"Very helpful staff, answered all my questions - fast delivery! :)"

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Verified
3/5

2020-05-15

Still waiting

"I am waiting on a back ordered item"

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Verified
5/5

2020-05-15

excellent customer service

"great service. fast response."

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Verified
5/5

2020-05-15

Excellent product

"The canopy fits perfectly! We are very pleased with our new cover. Website made it easy to find out gazebo."

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Verified
5/5

2020-05-15

great product

"happy with product. looks great"

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Verified
5/5

2020-05-15

Amazing Service

"After countless hours searching online and in person for a canopy replacement for our gazebo, I had just about given up, until a friend told me I could email a picture of my gazebo to Garden Winds and they would find a cover! They got back to me literally the next day and it was the exact cover! It fits perfect and now we don't have to tear down a **** gazebo. Thank you SO much!!"

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Verified
1/5

2020-05-15

Impossible

"I have tried numerous times to contact someone from this company and have yet to be successful. The picture shows the screen around the gazebo and reading the fine print it does not come with it. It is very expensive for just the top covering that I could get else where for half the price. I ordered my product over 2 weeks ago and have not received anything or any update. Better communication would be appreciated. "

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