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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-15

Swing Canopy - Great!

"I wasn’t sure about the size, sent a picture of my swing and customer service responded very quickly. Received product on time and it fit just right. "

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Verified
4/5

2020-05-15

leaf pattern

"I love the pattern, its beautiful. every time I'd see it, I'd say "I love our new canopy". still do. the rain water seeps through the nylon and its a bit to big. but I love it."

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Verified
5/5

2020-05-15

Better Gardens Replacement Canopy

"Exact replica of the canopy I was needing and fast delivery! "

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Verified
5/5

2020-05-15

A Great Replacement for our Gazebo

"Garden Winds personnel were very helpful in aiding us in finding the correct gazebo cover. The cover fits perfectly and looks awesome!!"

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Verified
2/5

2020-05-15

Size does not match product

"I unfortunately have to give a low rating due to the bad product match for the Bjs pergola top. The width of the top is too small for the pergola i have. I had to return the top."

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Verified
3/5

2020-05-15

Wrong gazebo cover

"I ordered a gazebo cover after contacting your office to make sure I had the correct model. The box arrived 6 houses down the road although not your fault. UPS screwed up too. When our kind neighbors delivered our parcel I excitedly opened the box to find a cover that didn't look right but I thought maybe they made a different model for my gazebo. So after struggling to get it up by having to dismantle some of the top bars to get it to fit. I get it up and finally realized it is the wrong cover. I take it off and call your office. Where she will not take my word for it. But makes me put the thing back up again so I can take pictures and show her. Very frustrating. Not impressed. You did finally send another one after a few more pictures of some tags. It arrived today and it looks like the right one. Better job by both you and UPS the second time."

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Verified
4/5

2020-05-15

Garden Winds Canopy Replacement

"Our RIPLOCK 350 canopy fit perfectly and snugly. My wife and I installed it in 45 minutes without any problem. We were impressed with the 4 rain drain holes on each side. It has more Velcro attachments than previous canopies. We are very pleased with the fabric quality, design and construction."

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Verified
4/5

2020-05-15

Pleasant experience

"Ordering was easy and efficient. Delivery time was not accurate which was a problem for us. Quality of the swing cushions is good but not quiet as good as the original ones which lasted 12 years on my covered screened porch. "

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Verified
5/5

2020-05-15

Replacement canopy- excellent

"Fast shipment and delivery, exact product. "

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Verified
5/5

2020-05-14

Wonderful customer service!

"Staff was very attentive in helping us determine if we were ordering the right canopy and seat replacement for our porch swing. We appreciated their prompt replies and helpful offers of assistance!"

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Verified
5/5

2020-05-14

Byerlys

"Good service and product sold was good quality."

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Verified
5/5

2020-05-14

Great service

"Ordered a top for my gazebo and it’s perfect."

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Verified
2/5

2020-05-14

Didn't seemed concerned at all

"ConsumerService wasn't that great. "

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Verified
5/5

2020-05-14

Fantastic!

"didnt know which canopy i needed. Emailed and they made their suggestion and it fits like a glove! Awesome customer service and fast shipping!"

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Verified
5/5

2020-05-14

New Umbrella

"Shopping was made easier as your site directed me to the original brand/manufacturer of where the old very large patio umbrella was purchased. I received notice the same day that a shipping label was generated and received this large umbrella in less than a week! Great service!!"

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