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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2019-04-17

ssll

"Great customer service with good results"

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Verified
1/5

2020-05-14

DID NOT FIT

"IT DID NOT FIT I WAS SO DISAPPOINTED "

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Verified
5/5

2020-05-12

Easy to find the product

"Plenty of products. Easy to find what you need. Great follow through and quick delivery."

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Verified
5/5

2020-05-14

Garden Winds never lets me down

"I am holding on to a Lowes Pergola that has been through Hurricanes Irene and Sandy and every other year, I replace the canopy with a ripstop from Garden Winds. The price is right and the shipping is fast. I send everyone to this site when they are thinking about buying an entire new pergola or gazebo because they think they can't get a replacement. "

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Verified
5/5

2020-05-14

Great

"Was the first time I order for Internet, I talked with somebody asking when I will received the package she was very helpful and the package arrive exactly in the time she said."

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Verified
5/5

2020-05-14

Love my new swing canopy!

"Thanks! It fit perfectly! "

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Verified
5/5

2020-05-14

"Easy and fast order and delivery. Hopefully this rip lock canopy won’t rip like others in the past have. We paid extra this time for the rip lock so fingers crossed that it lasts. "

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Verified
5/5

2020-05-14

Great fit

"Purchased a replacement canopy and it fits great."

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Verified
5/5

2020-05-14

HAPPY

"As always, easy to navigate website, ordering easy, prompt delivery. Will continue using Garden Winds for my needs as I have in past years. "

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Verified
5/5

2020-05-14

Swing canopy

"Exactly like the original and fast shipping. It was great"

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Verified
5/5

2020-05-14

Awesome

"Great customer service and shipping speed!! Not to mention the selection of products.."

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Verified
1/5

2020-05-14

not happy

"when i ordered the item i did not know it was coming from china and would not be available until August.. summer is over by then and i had to purchase a pop up to get through this year.. if you are going to sell in the US your items need to come from the US.. "


Verified
2/5

2020-05-14

Confusing Site

"Let me start by saying that the customer service Representatives I have dealt with have been very nice. That being said, I purchased the canopy recommended for my gazebo and it did not fit. Even though the company website directed me to that particular canopy, I was told since it was a universal replacement cover, the return guarantee did not apply... Leaving me with a canopy that doesn't fit, and a $10 return fee. I'm also confused why 10'x 10' doesn't actually mean 10'x10'. "

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Verified
5/5

2020-05-14

Great canopy

" Delivery to Canada went very smoothly. Canopy is high quality. Thanks"

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Verified
5/5

2020-05-14

Excellent Service

"I ordered a replacement top for my gazebo, with so many closures and shipping delays I expected weeks. I was so shocked to receive it TWO days later. I’ll order again!"

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