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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-05-07

Well done!

"Rep advised perfectly which cushion and canopy we should purchase for our patio swing. Easy order process and items were delivered quickly . We are so enjoying our patio swing again! Would definitely recommend Garden Winds and will use them again."

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Verified
1/5

2020-05-07

Canopy replacement

"Canopy replacement which I ordered has a multiple holes on the stitches. Not satisfied at all with this product."

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Verified
1/5

2020-05-07

No!

"Always been good with this company but they did steer me the wrong way with a Sunbrelka cover that did not fit. ($$$)

Don’t buy the Sunbrella Cover that they sell. It will not fit! It’s small!

After we tried to install it and wayyy to small..they finally said that it runs smaller.

A lot of dollars (32.00). To send it back.

Don’t feel good about this company anymore...been buying replacement canopies from them for 10plus years. Now this!
"


Verified
5/5

2020-05-07

Canopy top

"Easy to order
Came promptly
Fit perfectly
"

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Verified
5/5

2020-05-07

Great product great service

"Quick immediate service all done with a picture and a text"

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Verified
5/5

2020-05-07

canopy

"Having issues trying to figure out which canopy for my swing to purchase. Sent a couple of pictures and they showed me which one to purchase. purchased and it looks great on my swing."

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Verified
5/5

2020-05-06

Old swing - new cushion

"I got what I ordered, a replacement cushion for a swing that is 5-7 years old. Exactly the type of fabric and color that was originally with the swing when I bought it."

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Verified
5/5

2020-05-06

Quick, easy to use

"I bought a second hand canopy frame that needed a replacement canopy. I submitted a photo to get help determining which replacement canopy to order. I received an answer quickly (same day) which included comprehensive information about how to make sure I ordered the correct canopy. I would definitely order from them again. Shipping was fast. "

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Verified
5/5

2020-05-06

Canopy

"Great and easy experience. "

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Verified
5/5

2020-05-06

Excellent service.

"great knowledge from rep. Who helped me get the right fit for my gazebo bought 24 years ago. That’s why I keep coming back. The quality of awning sail cloth is remarkable"

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Verified
5/5

2020-05-06

Very helpful!!

"I ordered the wrong topper for our swing. I returned it and they found me the correct one to fit my swing. "

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Verified
3/5

2020-05-06

Universal umbrella replacement

"Hole at top of umbrella was too small "

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Verified
5/5

2020-05-06

canopy

"Site works great. the product purchased fix good."


Verified
5/5

2020-05-06

Great customer experience

"I was disappointed with the original gazebo canopy that tore after one season. I wasn’t sure of the model # since we threw away the original. I took a photo with my phone, texted it to Garden Winds and in less than 1 minute I had a response with my model # and the replacement canopy suggestion. I ordered it right away and it was shipped the same day. No complaints. "

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Verified
5/5

2020-05-06

Great fit

"Very simple process, I was able to text a picture of my pregola and received a prompt response with the cover that would fit, I was hesitant to order due to the price however very glad I did as it fits perfectly and hopefully it will last awhile. Thank you for your help."