ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-05-06

Excellent

"Always polite, caring and shipped ASAP perfectly "


Verified
4/5

2020-05-06

good service

"Parcel arrived as scheduled. Unfortunately due to weather conditions I won't know for sure how everything fits until the weather warms"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-06

Cantilever Umbrella Canvas Replacement

"Replacement canvass fit perfectly. "


Verified
5/5

2020-05-06

Great customer service & quality canopy

"I originally ordered the wrong canopy. It was on backorder. I made a phone call was able to get it canceled then ordered the correct one. The lady I spoke was was so nice and helped me out. Love my new canopy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-06

Replacement cushions and canapy

"I was amazed at how fast they found what I wanted. I can't afford a new swing and the replacement cushions and canapy will help me keep my swing still looking great! Thank-You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-06

Easy Peasy!

"I was so worried that I would choose the wrong replacement canopy, but your website made it so easy! Fits, works, and looks great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-05-06

Replacement roof St-Tropez

"Very good after-sales service even if the replacement part was not the right size. They fixed the problem quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-06

Replacement Canopy

"Great customer service, fast response "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-06

Everything As Expected

"We’ve ordered multiple replacement canopies from Garden Winds over the years, and have been very pleased each time. Ships quickly and the prices are reasonable, especially when on sale. Quality is good and matches description."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-05-06

Too small

"We can if he was too small. However the quality seems acceptable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-05-06

Poor quality

"Canvas was difficult to put on due to sizing, it leaks, and it has pin holes in it. Very disappointed. Do not buy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-06

Great product and service

"Easy to locate the product needed on the website. Product arrived within a couple of days of ordering. Product is good quality. Stress less experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-05-06

canopy

"i received the item quickly but it was very tight when i installed it. 2 days later 1 corner ripped. the corner seem just ripped from the wind. it was not really windy. so i'm not really thrilled. ROBERT CUMMINS "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-05-06

Ok replacement canopy

"This is the second replacement canopy that we bought from Garden Winds, and while we're recommended replacements each one fit very snuggly on the frame, to the point where we're afraid to fully open our umbrella fearing the canopy will rip. In fact, when we first opened the umbrella with this new canopy one of the straps for the top air vent ripped off. On the plus side, ordering and receipt was easy and quick. This probably will the last replacement canopy for this umbrella frame, since buying a new umbrella would work just as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-06

Love Garden Winds' products

"I have purchased at least 3 gazebos and a swing from Garden Winds, as well as two replacement canopies. I have never had a problem with their products and they are reasonably priced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process