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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-05-06

Great replacement

"Very happy with delivery time and quality. New canopy was easy to install. The only difference from the original is the absence of a large, velcro strap to tie the canopy back to the offset arm. The only strap included works to tie the canopy together while it hangs down from the offset arm."


Verified
5/5

2020-05-06

Glad to be able to get the replacement. Thank you for all your help with my order, it’s looks great on my gazebo.

"My experience was very good and the person whom help me was excellent."

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Verified
5/5

2020-05-06

Thanks!

"Gazebo cover arrived on time and fits perfectly. So far so good!"

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Verified
2/5

2020-05-06

No COVID-19 notification

"I placed an online not knowing the company had to close for the COVID-19 pandemic. Should have been clearly posted on the website that all orders would be delayed. "

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Verified
5/5

2020-05-06

Very Satisfied

"Came very quickly, love the material, color and was a breeze to put up. "

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Verified
5/5

2020-05-06

Quality Product

"Even though the item was supposed to be on back order until the end of June, we ended up placing an order and it arrived within 10 days. Pretty pleased with that. We have not yet had the opportunity to hang the fabric due to the fact that we live in Buffalo, and it snows well into May, but we did open it and looked at the quality and construction of the product and it looks great! As others have commented, the length is a bit short but for the space wen need, it is not an issue at all. It does come with plastic rings to hang it and those seem a little cheap, but overall this looks like a good product and the fabric is nice and sturdy. I would absolutely recommend this product!"

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Verified
5/5

2020-05-06

Gazebo cover

"High quality products. Definitely recommend this company."

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Verified
5/5

2020-05-06

Good service

"Fast, surprising, easy to follow"

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Verified
5/5

2020-05-06

Canopy replacement

"Sent pics and your customer service department researched and found the exact canopy I needed it fit perfectly will by again "

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Verified
4/5

2020-05-06

50/50

"First order I placed was online with a couple of emails to customer service. My order shipped that day. We received order in a few days. Canopy fit perfect. Super happy!
Since first order went well I called back to place 2nd order, held for over ONE HOUR. Finally I left my number for a call back. When I was called back in less than 5 minutes I could her but she could not hear me. So I called back to customer service line and repeated process it took 3 call backs before I finally got a gentleman to help me. He took my order and now I am waiting for 2nd canopy.
If you take pictures of what you need and submit them they can tell you what replacement canopy you need. That was the best part as I was unsure.
"

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Verified
5/5

2020-05-06

Prompt service

"Easy to order. Our canopy arrived in only a few days. "

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Verified
4/5

2020-05-06

Swing replacement cushions

"Excellent service. Easy ordering and delivery was fast. I was notified by email on status of my order throughout the entire process.
"


Verified
5/5

2020-05-06

Great quality and fast shipping

"Great quality canopy and fast shipping. "

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Verified
5/5

2020-05-06

Porch Swing Cover

"Replacement tcover arrived in a timely manner. Better quality than original cover "

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Verified
5/5

2020-05-06

Gazebo Canopy

"Excellent to deal with. Sent a couple of emails with questions that were promtly answered.

Peter Holmes
"

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