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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-04-30

Best service

"Garden Winds is one of the best retailers online. Their selection is excellent, pricing is very good . Easy to purchase and exceptionally quick to ship. All in all a great experience."

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Verified
5/5

2020-04-30

Great service and the replacement swing canopy was perfect

"Great service and the replacement swing canopy was perfect"

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Verified
5/5

2020-04-30

Always great service

"My order came quickly and was correct as always."

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Verified
5/5

2020-04-30

replacement canopy

"Fast delivery and product as expected. Haven't put the canopy on yet due to cold weather here but will review again in a month or so."

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Verified
3/5

2020-04-30

Canopy too small

"I ordered a replacement canopy for my gazebo. The order process was easy, shipping was quick, however the replacement canopy was just too small. I could not get all the posts to fit in the pockets, and didnt want to stretch it too much as it looked like it eas going to rip at the seems. "

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Verified
5/5

2020-04-30

Canopy for swing

"We found, what we thought was the right replacement canopy for for our swing but it ended up being the wrong size. I called customer service and after giving the correct dimensions (which was our fault initially) we were sent a new and great fitting canopy and because we had to pay freight for shipping to and from us on the return, she waived the shipping fee for the correct canopy. It fits great and customer service was great! I have already referred someone else to them looking for a canopy for their older swing. "

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Verified
2/5

2020-04-30

Below average... the color was not even close of the one showed and and came in more than one area ripped.

"The color was not even close of the one showed and and came in more than one area ripped. Called customer service the lady was very unprofessional."

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Verified
4/5

2020-04-30

Great quality

"Product arrived on time. The quality was as described. Had a little trouble installing but ended up ok.
"

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Verified
3/5

2020-04-30

Garden Swing

"I found it easy to access the site & the ordering process was simple once I found their Canadian site. The only shock I had was Canadian pricing was 2x’s the price of the US site. OK can handle that but upon delivery, pricing was 3x’s the price! As this was the only site to offer exact replica of the swing topper I needed it was necessary to purchase it @ 3x’s the price, more up front info in pricing would have been most appreciated. Otherwise product is exactly what I needed & quality is excellent. Will not order again from this company as cost surprises do not fit well into my budget. "

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Verified
5/5

2020-04-30

Super fast delivery!!

"Easy to navigate site and super fast delivery!!! "

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Verified
1/5

2020-04-30

Great Rain Catcher

"Had to poke holes in it the second day to drain because it trapped rain even though it was the right size. "

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Verified
5/5

2020-04-30

The entire process was great.

"They had what I needed and ordering was good."

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Verified
5/5

2020-04-30

Satisfied

"AS advertised all was done on scheduled."


Verified
5/5

2020-04-30

Customer service

"I called to order a new canopy like the one I had previously ordered years ago, the young lady was able to find my purchase from 4 years ago and placed the order. Delivery was quick. Haven’t put it up yet due to weather. "

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Verified
5/5

2020-04-30

Good quality, fast delivery

"I always order from Garden Winds"