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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-04-30

Pergola replacement top

"Went in so easy with the poles to keep it in place on the ends. Nice and shady now"

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Verified
1/5

2020-04-30

Not Good

"The picture is the same set of what I have. The canopy does not have the railings that slides into the canopy. The railing are long. When I call customer service I cannot get a person. this was not good. I am a 69 years old man and I cannot adjust to the computer world. Someone called and we could not connect. After that I tried to call and could not reach anyone. Please I need help.."


Verified
5/5

2020-04-30

Timely Response

"Mentioned to customer service the slight flaw in the stitching of the product we ordered. We received a response immediately. We appreciate how it was resolved in such a timely manner. Customer service needs to be patted on the back. Great service. Will continue doing business with them."

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Verified
5/5

2020-04-30

Wonderful

"Absolutely Love Garden Winds"

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Verified
5/5

2020-04-30

Great product

"Product quality was great. Shipping was fast!"

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Verified
5/5

2020-04-30

Replacement canopy for 6 year old frame

"We sent pictures and a description of our frame and they matched the new canopy perfectly. Delivery was fast. We are very happy with the entire experience"

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Verified
5/5

2020-04-29

Well made canopy

"Sent picture of gazebo, Garden Winds sent back the canopy they felt was the best pick. Fits perfectly. Such an easy purchase. Thank you!"

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Verified
4/5

2020-04-29

Hard to find canopies, fit is good.

"Item was as Stated. Not same fabric as original, holds water."

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Verified
5/5

2020-04-29

Gazebo fun

"Ordered a gazebo cover. Wanted light brown, but back ordered. Ordered Cinnebar instead. Easy to order, fast delivery. Love the color! Glad you were out of light brown. "


Verified
5/5

2020-04-29

Canopy

"Excellent to work with. From ordering to shipping and receiving."


Verified
5/5

2020-04-29

Excellence repeated

"I got exactly what I needed, I’ve ordered it before, and it was at my door a few days later. It always fits perfectly. "

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Verified
5/5

2020-04-29

So far so good

"I’ve been a customer for 10 years now and they always taken care of my problems "

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Verified
5/5

2020-04-29

Perfect Replacement

"Our Grove gazebo canopy needed to be replaced after last season. Knowing the gazebo model, and a quick google search I was able to find the garden wind replacement. It fits like a glove and looks great. The cinnabar color looks great against the black frame "

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Verified
5/5

2020-04-29

Replacement Top

"This company is very reliable "

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Verified
3/5

2020-04-29

Great service, bad product

"The service was phenomenal. They did indeed find a canopy that fit perfectly. However, the replacement was no where near the quality of the original and was not reflected in the price. Paid almost as much for the replacement canopy as I did for the entire gazebo. Next time I'll roll the dice on Amazon or e Bay!"

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