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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-04-22

great products

"love the products and people are so freindly and easy to use on line buying."

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Verified
4/5

2020-04-22

Nice Canopy

"It was a good experience with ordering. I submitted a photo and they recommended the canopy for our swing. This would be a five star rating with the only problem we had was putting the canopy on the frame. It was just a hair short and took 3 people to finally get it on. If not for that the ordering was great the delivery satisfactory and the material nicer then what we had."

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Verified
5/5

2020-04-22

Canopy

"Excellent service, happy with the replacement canopy better than the original canopy.
"

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Verified
5/5

2020-04-22

never have to worry if it will fit

"easy to order and always get my order in time my canopy top usually lasts about two years because i live in a windy area an i have a cat that likes to climb on it so i replace it every two years because of my cat and small holes "

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Verified
2/5

2020-04-22

havent received stuff yet

"just haven't received the items I ordered. still waiting and no e-mails from them since. Would like to know if ai will ever receive the stuff I ordered"

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Verified
3/5

2020-04-22

Kohl’s Replacement Canopy

"Transaction was easy, canopy fits well, shipping takes longer than it should for the S&H cost, and the replacement canopy costs more than the whole gazebo did.... this is our second or third replacement through Garden Winds and unfortunately even though it’s the Riplock 350 (costs more) it only lasts two years with the direct sun and spring/fall winds we experience. We will look into replacing the whole canopy with a wood gazebo and steel or aluminum roof after this canopy fails. "

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Verified
5/5

2020-04-21

Replacement Canopy

"We had our gazebo for a long time and didn't remember where we bought it. I sent a few photos to Garden Winds and they found the perfect replacement canopy. It was so easy! "

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Verified
5/5

2020-04-21

Only buy here

"I have an older home depot swing this is the only place I can find cushion and top. Always fits like manufacturers did. "

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Verified
5/5

2020-04-21

Outstanding canopy fit.

"Both my wife and I were totally pleased with the quality, color, and especially the fit. It arrived earlier than promised. Great product, great price, and fast shipping. Will purchase from you again."

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Verified
5/5

2020-04-21

A little pricey but well worth it!!!

"Fast and excellent experience!!!"

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Verified
5/5

2020-04-21

Excellent company

"Had what I needed, fast delivery "

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Verified
5/5

2020-04-21

Excellent service.

"This is the 3rd time I’ve ordered from this company. The product arrives in 2 days and Fits perfectly. "

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Verified
5/5

2020-04-21

Always a great Experiance

"I have been ordering cabana roofs for many years. Each time I have had to order it was a great experience. You call, get right thru, order and it comes in the mail. Isn't that the way everything is supposed to work? Now if Garden winds can train Comcast, AT&T, BOA, Citizens Bank, etc the same customer service.... okay I am dreaming...sorry.
Great job to the entire Garden WInd TEAM,
Chuck Andreotes
"

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Verified
1/5

2020-04-21

Didn’t get what I paid for

"I ordered a 10x10 replacement gazebo cover. Sent a photo of my frame for proper fit. What I got for nearly a 100$ was a very thin piece of garbage that didn’t fit and ripped when I tried to put it on! I’ve been putting these on for over 20 years and I know what I’m doing, I would like a refund or even a partial refund however, I get no response."


Verified
5/5

2020-04-21

Very good product

"It fits perfectly to my awning. Good and helpful communication too."

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