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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2020-04-24

good purchase

"second time around for me , another good purchase !!"

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Verified
5/5

2020-04-24

Always good service

"Every time I’ve ordered from them the service has been great. Delivery of my item is always timely and if I have any questions the staff has always been helpful. Their product is as stated on their website. "

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Verified
3/5

2020-04-24

Size issues

"Texted customer service with my exact measurements for canopy, was recommended a size "about" what I needed. Too small sending back."

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Verified
5/5

2020-04-23

EXCELLENT

"FITS PERFECTLY,NOW IF I COULD JUST KEEP THE SQUIRRELS AWAY! I PUT UP A SIGN THAT SAYS NO JUMPING ON THE CANOPY BUT THEY IGNORED IT!"

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Verified
2/5

2020-04-23

Top canopy did not fit.

"Ordered a beige canopy, the top canopy didn't fit in the metal rods. Had to remove and cut each rod 1/4 " to make it fit. Did not want to return it and pay $10.00 because it should of fit the first time ."

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Verified
5/5

2020-04-23

Ordering a Replacement Pergola Cover

"Emailed to get help selecting the proper size pergola cover replacement. Sent them photos and they responded quickly. I ordered what they recommended and it fit perfectly. Thank you. Appreciate your help. "

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Verified
5/5

2020-04-23

Great service

"Very easy to order the right product"

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Verified
5/5

2020-04-23

Outstanding

"Great product, price and service"

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Verified
5/5

2020-04-23

Excellent product

"I am so happy to purchase a canopy that is made to perfectly fit my gazebo! Garden Winds is the only company that I have found that makes a canopy to fit each individual gazebo. I just wish it had more color choices as the beige gets discolored. "


Verified
4/5

2020-04-23

Love the replacement canopy and netting

"This is the fourth canopy/netting set I've purchased through Garden Winds. They last about 3 years. This set, however, no longer has the velcro ties to hold the canopy to the roof bars of the gazebo, and not as much overlap for the top opening so rain can easily come in.
Still love the product. Fits well, the beige looks nice.
"

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Verified
4/5

2020-04-23

Customer Service

"Great follow up and very helpful while working from home."

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Verified
5/5

2020-04-23

Gazebo

"The last cover lasted 4 years!"

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Verified
5/5

2020-04-23

Thank you

"Easy and quick return policy. I wish the hardware for the canopy was available as that is why I returned this fine product "

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Verified
5/5

2020-04-23

Extremely Pleased

"We have to buy a new swing canopy from Garden Winds once in a while, not because of a problem with the product, but because a cat loves to jump on the canopy and sink his nails into it. As always, my experience ordering and receipt of the product was very satisfactory. Do wish however, it was available in green."

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Verified
1/5

2020-04-23

Poor service

"Canopy and cushions didn’t fit
Long waits to talk to customer service
No help or coordination with Walmart or web site
My last time with this company
"

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