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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-06-09

Love it.

"Easy and great product. Thank you. "


Verified
5/5

2023-06-08

REPLACEMENT GAZEBO CANOPY

"I had shopped two different times at other locations only to get a product that was so inferior . I went on to your website I consulted by email but, After emails...
I happened to find the canopy myself just looking on your website. I have to say this canopy fits even better than the original and that means multitudes. CERTAINLY A 100% FROM THIS SHOPPER.
"

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Verified
1/5

2023-06-08

Not Exactly As Shown

"The display pictures shown on the website are the identical product from Hampton Bay. The replacement canvas canopy came to me in a shade of yellow. Supposed to be taupe! Bad color choice!

"

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Verified
5/5

2023-06-08

Awesome experience

"Cover was fairly reasonably priced, arrived quickly and was perfect fit for our gazebo!! "

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Verified
5/5

2023-06-08

"correct product delivered in under 1 week"

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Verified
4/5

2023-06-08

Wrong canopy

"Shipping was super fast, however, it was the wrong second tier that I had received with my order. "

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Verified
5/5

2023-06-08

Incredible customer service

"I mistakenly ordered the wrong canopy.
My inquiries were handled professionally, in a timely manner with easy return. They have provided me with information on ordering the correct canopy which I will order as soon as my refund hits my account.
The quality of their product is outstanding as well.
Do not hesitate to order a replacement product from this company. They are doing everything right!
Thanks Garden Winds!
"

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Verified
3/5

2023-06-08

nice 12x12 replacement but not stropng enuf

"Ordered a couple of the recommended canopy covers, which arrived fairly quickly.
Once we checked the covers we decided they would not hold up in bad weather, (mind you we did not put them up) we currently have much thicker and different material canopies.
These looked very nice and probably would have lasted a while considering...
We have spoken with support and they handled everything very professionally. Nice!
They are currently in transit, being returned.
"

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Verified
5/5

2023-06-08

Happy Customer

"My daughter took a picture of our swing and sent it your company. We received a reply very quickly that showed our exact swing. We ordered the canopy replacement and received it within a week. It fit perfectly."

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Verified
5/5

2023-06-07

Great Service and Product!

"Excellent and prompt customer service! I texted them a picture of my pergola and they got right back to me on which replacement canopy I needed."

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Verified
5/5

2023-06-07

Pergola covers

"quality product and quick shipping/ "


Verified
5/5

2023-06-06

Bien contente de mon achat.

"Ma fille a commandé pour moi"

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Verified
5/5

2023-06-07

We got exactly what we needed and more quickly than we expected, and were kept informed every step of the process.

"Completely satisfied. Exactly right. "

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Verified
2/5

2023-06-07

Delayed

"Ordered a canopy cover over a week ago and it still won't get to me until the end of the month, or so it says. "


Verified
3/5

2023-06-07

The product is fantastic but they sent me the wrong color

"Your product is the wrong color, I ordered green and I got beige"

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