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Product & services pricing
3.91/5
Chance of future purchase:
3.54/5
Shipping & packaging:
4.46/5
Customer service:
3.88/5
Return/Replacement policy:
3.98/5

Verified
4/5

2023-06-14

Great

"Would have done 5 stars but when we sent in a pic of our frame to confirm which canopy to purchase, the representative suggested a completely different canopy which we knew wouldn't work with our frame. We ordered the one we thought would fit and it fits great, a different color than the original, but still looks good. Shipping was also quick. "

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Verified
5/5

2023-06-14

Very satisfied

"The replacement canopy fit perfect and I received it in the time frame that was promised!"

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Verified
5/5

2023-06-14

Excellent service and quality

"Product fit well, unable to find elsewhere. Older umbrella, thank you so very much. Service staff great. Fast delivery, overall excellent experience. "

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Verified
5/5

2023-06-13

Great Purchase

"Customer service via email was great. I wanted to make sure I was purchasing the same cover as a few years back. Team was responsive & able to find my 1st order advising the part#."

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Verified
5/5

2023-06-13

Easy order, fits perfectly.

"Would order again. Order came in quick and fit. "

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Verified
3/5

2023-06-13

Returning

"It is the wrong size. Not necessarily their fault because I did not have the paperwork for the canopy. The old one was 9 years old. They tried to match it up using my phots of the top, even with the measurements I sent it is two inches to small. Spoke to someone there today that said to put it out in the Sun. That is supposed to stretch the fabric. It is supposed to rain here almost everyday for the next week. If it gets wet they will not take it back because it is then considered used. To return it now using their return label will take twelve dollars off the refund!"


Verified
5/5

2023-06-13

As Promlsed

"The associate was very courteous and helpful with my purchase. Item was delivered in record time..

"

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Verified
4/5

2023-06-13

S-T-R-E-T-C-H

"Canopy looks good after we got it on. Took over 2 hours of shifting, tugging, rethinking to get it on. Probably something that can’t be helped. "

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Verified
5/5

2023-06-13

Fantastic customer service

"Prompt response time! They provided a solution to my problem quickly and efficiently "

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Verified
5/5

2023-06-13

Replacement Canopy

"The website was very easy to pick and purchase the right canopy replacement."

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Verified
5/5

2023-06-13

Great product

"Fast, easy ordering. Great quality"

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Verified
5/5

2023-06-13

Swing Canopy

"after looking for a year to find a canopy for swing even going to the store that sold it I was lost, I was relieved at how quickly Garden Winds got the job done for me. It was a bit costly but I'm sitting in the shade again."

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Verified
5/5

2023-06-13

Perfect Fit without the hassle

"It was great being able to just take a picture of my existing swing and have a professional tell me exactly which canopy to order. No reordering or returns! The canopy fit perfectly. Thanks so much!"

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Verified
5/5

2023-06-13

Great service with Garden Winds

"Company very easy to work with verified the product I was looking for and delivery was shipped fast and on time. "

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Verified
5/5

2023-06-13

Fast delivery, great product

"Fast delivery, great product"

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