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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2020-04-07

Arrived on time as described

"Arrived on time as described"


Verified
5/5

2020-04-07

Amazing

"Great , excellent. Was the one i was looking "

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Verified
4/5

2020-04-07

Very good response to my phone inquiry; and follow up. Product got to me as indicated.

"Replacement top is up. Material appeared to be of higher quality than previous replacement product. Top vent is about an inch small to slot properly. Tied it down for now hoping wind/elements will loosen [stretch]
product sufficiently to 'fit' better. Hopefully will self correct avoiding aggravating return/replace process. We'll see. Thank you.
Rest of process was very satisfactory. BillB
"

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Verified
1/5

2020-04-07

The replacement canopy did not fit!

"This was supposed to be the exact canopy for our structure. After hours of trying to make the canopy fit by stretching and pulling all directions, it was still inches from being able to attach over the ends. We finally had to unhook some of the braces and modified the structure. Now were not sure if the structure is structurally sound. As for the topper that attaches, that wouldn't fit now that we modified the braces. We had to tie wrap it to the top to keep the rain out. The whole thing looks ridiculous. Now we aren't sure what to do because we've invested so much time putting it up. To return, we have to take the whole thing back down, try and fix the modified structure, and pay to have it shipped back. So very disappointing since this was supposed to be the replacement!"

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Verified
1/5

2020-04-07

Bad experience

"I received wrong size merchandise and still have to pay for all the shipping charges including returns. Poor quality also. I’ll never buy it from them again. "

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Verified
5/5

2016-06-24

Good selection

"Excellent selection, good service, fair price."

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Verified
2/5

2017-06-11

Great till the rain came down

"This is the second replacement gazebo cover we’ve bought. The first was perfect. This second one seems to fit a bit loose and leaks at several seams. "


Verified
5/5

2020-04-06

Fast Service

"Ordered on line. Fast arrival."

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Verified
5/5

2017-04-17

GAZEBO TOP

"YOUR COMPANY IS ALWAYS THERE FOR ME AND NEVER ANY COMPLAINTS "

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Verified
5/5

2020-04-06

Easy Going!!

"The telephone helper was. Dry easy to deal with and my order was taken within a few minutes

And I got my order within a week
Couldn't ask for more!!
"

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Verified
5/5

2020-04-06

Excellent service and product

"My experience with Garden Winds was outstanding and I would recommend them to anyone looking for canopies. They are very efficient and prompt. Product is of good quality and fit perfectly."

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Verified
4/5

2020-04-06

La Quinta Triple Tier Canopy Replacement

"Inherited a garden gazebo when we bought our house. Third time ordering. Lasts about 2 years at lowest grade available. It is on our deck over the water year round. Strong sun and high winds. Performs wonderfully. Ships quickly."

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Verified
5/5

2020-04-06

Great canopy cover

"Great color. Easy and quick fit. "

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Verified
5/5

2020-04-06

AMAZING

"I needed a replacement top for my gazebo. This company had the perfect one. Got it and put it on. WOW. It fits better than the original one and the material is superior to the original one. Will order from them again. "

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Verified
5/5

2020-04-06

Accommodating Assistance

"The customer service individuals were very helpful throughout the transaction. The canopy does not fit as the previous one had. One corner is unable to be attached. "