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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-03-04

Canopy order

"Found item on website with no problems, delivery time was as scheduled"


Verified
5/5

2020-03-04

Thank You Garden Winds!

"Great selection. Easy to locate on website. Easy to check out. Timely delivery."

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Verified
5/5

2020-03-04

GREAT service!

"We ordered our shade cover online. We were able to choose the color and size we wanted and make the purchase. It arrived in two days! All Good!!!"


Verified
2/5

2020-03-03

Canopy not very durable

"The house we bought in November 2018 has a Garden Winds canopy. It was torn, so early in February 2019 we replaced it with a new one. By the end of 2019 it too had started to tear and was obviously going to need replacement again. I tried to get it replaced under warranty, but because I contacted the company two weeks outside of the 12 month period they stuck to their guns and refused, even though I sent a photo showing the extent of the tear, which could not possibly have happened within that two week period. I had no choice but to purchase a new one. I know that this too will fail, as it is not capable of standing up to the heat and wind that we get in Nevada. The instructions that come with it say to remove it every time there is going to be rain or high winds, which is of course completely impractical. They also recommend adding extra eyelets to allow water drainage. If these are needed, why the heck are they not installed at the factory. Overall, I am disappointed with the product and the company, and would not recommend it to anyone."

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Verified
5/5

2020-03-03

Sale went smooth

"Sale went smooth ship quick and delivered on time"

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Verified
5/5

2020-03-03

Third top Replacement

"The first two tops got shredded after a year or so. Trade winds have listened and re-examined their tops and made great improvements and recommendations to where this top will last more then a year!!! Great Job tradewinds!! King of gazebo replacements.."


Verified
5/5

2020-03-03

Great product!

"Easy to order, great quality."

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Verified
1/5

2020-03-03

Terrible return policy and customer service

"I tried to cancel an order within two hours of placing it and I couldn’t. I found the item cheaper. Wouldn’t stop the shipping and stuck with paying shipping both ways. "

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Verified
5/5

2020-03-03

Thanks

"Good price and come on time "


Verified
5/5

2020-03-03

Very satisfied!

"Order came on time and exactly fit!"

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Verified
5/5

2020-03-03

Gazebo cover

"Ordered replacement cover and received it within a week. Great job."


Verified
5/5

2020-03-03

Perfect canopy fit

"Good price and fast shipping"


Verified
5/5

2020-03-02

Best Source for Replacement Canopies

"GW continues to supply the correct size product to install on our 10' x 12' Allen & Roth gazebo frame. Durability is acceptable."

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Verified
5/5

2020-03-02

Fits great!

"Ordered the 8×5 bbq canopy, it was not the exact same frame as shown but it still fit perfectly! "

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Verified
1/5

2020-03-02

Shredded to ribbons

"Don’t waste your money
The material deteriorates in less than a year even the “riplock”
"

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