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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-03-02

Great service and price on replacement swing pad

"Found the correct Swing pad right away on your website and received the replacement in 5 days.
Thank you Garden Winds!
"

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Verified
4/5

2017-12-08

too many choices

"this is the second canopy i'v purchased from you the first I thought was right and it was way wrong. this last one was correct size and shape. you have too many choices in shape and size. I got lucky this time and got it right. I keep the info off this box for the next time I need one. the one I bought before that didn't fit I just threw away, reason I didn't keep the shipping box and it didn't try to put it on for several months after I received it. so hopefully the numbers on the box are the same in the future, I should have no trouble reordering when a new one is needed"

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Verified
5/5

2020-03-01

Great service

"Happy about the fast response and the price. "

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Verified
5/5

2020-03-01

Thanks

"Quick and professional. Fast delivery thank you"

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Verified
5/5

2020-03-01

Thanks for a great experience

"Quick easy website shipped and arrived on time - goog price "

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Verified
3/5

2020-02-29

wrong swing cushion after ordering same replacement more than once, recieved wrong product, too bulky to get back into box and return

"Chose correct swing frame from Lowes but received wrong cushion, It is not our first swing replacement cushion we have ordered from you, would have appreciated you checking previous order and duplicating. Cushion too bulky to deal with and rebox and return. "


Verified
5/5

2020-02-29

Pergola shade

"Replacement was great at a very fair price!"


Verified
5/5

2020-02-29

Another Good Experience

"Have been buying replacement canopies for our gazebo from Garden Winds for several years. It is so nice that there is a company offering these at a reasonable cost. This year we went with gray!"

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Verified
5/5

2020-02-29

Covered with Quality.....

"My new canopy top fit perfectly!"

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Verified
5/5

2020-02-29

Good buying experience

"All went well and as expected with the purchase. Shipping took a bit longer than I've become used to from other companies. But since I was in no hurry and they did meet their up front "expected delivery" I was fine with it. Can't review the product yet since I won't install the replacement gazebo cover until later next month."

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Verified
5/5

2017-04-04

EXCELLENT

"This was the fourth placement and each order the canopies get stronger. The new colors are wonderful."


Verified
5/5

2020-02-28

Great replacement top - fits perfectly

"Ordered a replacement top for my gazebo. It arrived quickly. Fits perfectly, installed it myself. Love the color as well as the color options. Definitely will order from Garden Winds again should the need arise."

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Verified
5/5

2020-02-28

Customer Service

"I purchased a replacement canopy cover and it didn't fit correctly. I returned it without any reasoning attached to the package and received my credit almost immediately. I then purchased a different replacement canopy and it fit perfectly. Their website is very friendly and if I'd looked more closely I would have ordered the correct one the first time.


"

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Verified
5/5

2020-02-28

Love the new look

"I love the updated replacement."

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Verified
5/5

2020-02-28

The right replacement

"Customer service helped me identify the right canopy and had a warning about model differences that they could not be certain of. That insight allowed me to be able to adjust the frame and resulted in a perfect fit. Replacement is much better than original!
"

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