"Garden winds helped me to find a canopy for my backyard swing set. It was only available in tan, and they had no seat cushions - matching or otherwise. I was surprised, but I could live with a tan cover and complimentary but non-matching cushions I might find elsewhere. However, when I installed the canopy, it was very thin and flimsy, and attached to the frame by 4 small velcro tabs on the very ends (sides) - none to hold the canopy on the front or back. So it sags, and the first slight breeze will blow it off.
A prior 10' x 10' canopy I bought from them was excellent, both in quality and service. This was a very disappointing surprise. Not what I expected from them."
"Purchased a replacement canopy for my gazebo. They made it easy. "
"Great people, from phone to text to email "
"felt that the company did not know what they were doing, even after i measured the distance between poles which was 10 feet square. but they kept asking me for pictures and tons of info. too much talking to them over a period of days and it showed me they were not a company i would ever deal with again. i returned the canopy for a refund ."
"I ordered a replacement canopy for the 2nd time. Went to my previous order copied and pasted the last order and ordered the same one.
Had to cut the frame for the upper canopy to fit. The main canopy had to stretch and use zip ties to hold it down. Still doesn’t fit worth a damn!"
"Customer service person was very rude and no flexibility with the company for returning products based on customer's medical situation ."
"Excellent replacement and fast delivery. Very satisfied. "
"Really high quality item."
"Sent a picture and dimensions of the canopy I needed. Garden Winds shipped within2 weeks and the fit was perfect. Have used previously and the results were the same!"
"It was easy to order this canape for Colmen easy up. Thanks for offering this."
"great company highly recommend "
"Garden Winds was great to work with. I was able to replace the canopies for both of my deck swings. I didn't have the model or manufacturer information. Their website has a great feature that enabled me to download pictures of the swings to Garden Winds staff. The staff was so helpful using the pictures to locate all the necessary info to enable me to order and replace both canopies. Thank you so much Garden Winds!!"
"Fastest shipping ever! I hope this company continues to carry this product. It is always difficult to find replacement pieces for an older product that is in great shape and that we like.
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"Cannot believe how fast product got to me! I will not install until Spring, but am sure it will fit fine. Always has in the past."
"Great product and great service!"