ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-12-20

This Company is Amazing!

"I purchased a home with a canopy that was ripped and unusable. I contacted Garden Winds with a few photos and their customer service quickly identified the replacement canopy. When it arrived, it was easy to install and it looks great. PERFECT FIT! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-19

Great

"Quick, reasonably priced, easy to order and quality "


Verified
5/5

2019-12-18

Southport canopy

"Easy to select and just as easy to install "


Verified
5/5

2019-12-17

Satisfied customer

"have purchased 3 times from this company. they are excellent at helping me to identify which product will fit my canopy frame, and ship very promptly. Product holds up well in our hot, sunny climate."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-17

Great product and service

"As always the purchase and delivery experience was excellent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-17

Excellent Customer Service Rep

"Customer service went above and beyond to help me find a canopy that would fit my frame. The order was shipped quickly. Unfortunately it still did not fit, but I have reordered a larger size and expect the same excellent service. Thanks so much."


Verified
5/5

2019-12-16

Fantastic!

"One of the reasons I keep coming back is because of the great products. The gazebo covers are far better made than any I have received when purchasing the gazebo new. The customer service is also the very best. I’ll keep coming back and will recommend Garden Winds to others. "


Verified
5/5

2019-12-16

Another great swing top cover

"This is the 3rd swing cover I’ve purchased from Garden Winds. I live in AZ and keep mine on year round. The sun takes its toll on everything outdoors but these hold up well considering what they have to go through. "


Verified
5/5

2019-12-16

Garden Winds is a geat vendor

"Just ordered new tops for our Sears gazebo. They had them in stock, and shipped them very quickly. Very satisfied with Garden Winds."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-16

Just what I wanted.

"I looked and looked for a cushion that would fit my older Walmart swing. This is a perfect fit. "


Verified
4/5

2019-12-16

Ordering/shipping excellent

"Ordering and shipping were excellent. The material of the cover is not heavy enough. We would have been glad to pay more for a heavier cover which would last longer, but this one is all that was available. It also needs to be tighter to keep water from collecting in the cover."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-16

Nothing but Great Stuff!

"I have dealt with Garden Winds on many occasions and have gotten nothing but quality replacement items!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-14

5 stars

"You get 5 stars we are very happy with your service."


Verified
5/5

2019-12-14

Excellent website, products & prices!

"It took me 30 seconds to find exactly what I was looking for, at a great price . I received the item quickly . I am now a loyal customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-14

No issues

"I replace my canopy covers once a year and I have been buying from Garden Winds for about 5 years. The quality and service are excellent"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process