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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-10-02

Great Service

"Quick response, great Customer Service"

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Verified
5/5

2019-10-01

Pergola Top

"Very happy with everything from ordering and receiving the product. Good quality also. We were also given a price adjustment due to sale of item right after we ordered it. Would definitely order from Garden Winds again."


Verified
5/5

2019-09-30

Swing top replacement

"I ordered the wrong size first then called on phone. They were able to help me order the correct size. No problem returning first order. Had to wait awhile for top to come in but it fits perfectly and was easy to install. Great company to work with!"

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Verified
5/5

2019-09-30

The canopy was the right fit

"Outstanding job and great service "


Verified
5/5

2019-09-29

Excellent!

"No problems! Fast friendly"

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Verified
5/5

2019-09-29

Phenomenal

"I spent 7 month contacting the original makers of the canopy purchased through Target. Constantly told it was on backorder. They never had a good answer and wouldn't contact me if it came in. Was told to " keep trying ".
Finally I thought to google the canopy number. Garden winds came up. Deluxe reinforced was....in stock. Paid quickly and easily. Shipped within days. Arrived as told it would. And I have the perfect replacement canopy. Heck with that other "original" company. Wrong country!
"

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Verified
5/5

2019-09-28

Seat cushions

"I like the replacement cushions. They are thicker than the original ones and are more comfortable."


Verified
2/5

2019-09-28

MIXED EMOTIONS

"I ORDERED A RIPLOCK 350 IN MAY AND IT LASTED TO SEPTEMBER.SO I HAVE ORDERED THE RIPLOCK 500. I GUESS I'LL JUST HAVE TO WAIT AND SEE IF IT WAS WORTH BUYING."


Verified
5/5

2019-09-27

Shade

"Pretty easy to put up once I figured out the front was a bit shorter than the sides. Pulled up directions on youtube. "


Verified
5/5

2019-09-27

Great experience

"Called to reorder and they had my prior order which made it easy to get the right size canopy replacement cover."

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Verified
5/5

2019-09-27

everything went great

"got what I needed and it arrived when you said it would."

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Verified
1/5

2019-09-26

Poor customer service

"We shopped the garden winds website to find the right canopy for our gazebo. The supplier, the pictures, the frame all matched. The canopy that arrived was three inches too small on all sides. We wanted to exchange the canopy for one that would fit but were told we needed to pay the shipping and also a $45 fee would be deducted and since our frame doesn’t have a model number they couldn’t guarantee a replacement. The entire time they were very accusatory and defensive rather than trying to help. Will not buy from them again."

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Verified
5/5

2019-09-25

Excellent service and product

"I searched everywhere and could not find a replacement cushion and canopy for our 3 person swing. I found Garden Winds and contacted them. I sent them a photo and they easily identified the replacement.They sent the product out within days. It is far better than the original! I am very pleased!"


Verified
3/5

2019-09-25

Quality of Cover

"The corners pockets of cover need reinforcement. They ripped when stretching it over the corners.
Replacement Canopy for GT Geo Gazebo (from Lowes) - Green - Riplock 350 (LCM1157G-RS) Garden Winds Order: GW-50867851. Shipping was fast
"

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Verified
5/5

2019-09-24

Excellent service

"Ordered replacement canopy online. Received it within several days in Canada. Exactly as ordered!"

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